Bed and towels reeked of laundry soap and the hotel management told me it was so I would know they were clean. You may like sleeping with your head on a box of Tide or whatever soap they use, however I ended up using my backpack as a pillow as the management was very proud their linens were not rinsed properly and safely. Next time I will just stay else where and pay day use fee for pool ocean access

Had a great day love the resort, the person who took (cleaned) care of my room was outstanding. She gave the best experience did not take her name down, but I should have. Would definitely be back. Great resort!!!

It was all Good

Spa was not included and was €15 per hour per person. Staff proceeded to gaslight me into saying that the information was on the website which it was clearly not as I spent hours scouring it with still no luck. There was a 3* hotel next door which looked a million times nicer. The hotel is so run down and you get no extra amenities for the 5* label. No robes no extra in the rooms just basic body wash and shampoo and Slippers were made out of tissue paper. Sunbeds were dirty and pool towel man sometimes ran out of cards to return back to people. One couple at reception when checking out were charged €30 euros as the pool towel man took their towels but ran out of cards for them to return when they checked out. Staff are not welcoming or polite. Breakfast was mediocre at best, not 5* quality and hotel pool was cold and not comfortable to swim in. The rooftop pool was also closed which we knew about before booking but found out we couldn’t even go up there just to see the view. The ONLY thing I don’t have to complain about is that the bed was comfy. But seriously don’t waste your money go to the much nicer 3* hotel next door

The staff and hotel overall was good. Decor was very colorful and abstract. Breakfast was good and the gym had a decent amount of equipment. However a few things to consider if booking. For one it is not as accessible going from hotel rooms to lobby/pool/gym/beach. Not sure if the elevator was not working in that area or if it just does not go to the lower levels. I had to climb at least 3 flight of stairs to get from the beach area to the pool and gym. There is a ramp but it is quite steep. My room was on the first floor but the lobby was on the 4th floor and in order to get to the dining room for breakfast you had to go down a flight of stairs from the lobby. Understanding that the building is on a cliff and requires multiple floors it was a bit challenging.

Todo perfecto! El lugar está precioso! El desayuno es muy rico! Aunque tuvimos un inconveniente de que entregaron nuestra misma habitación a otros huéspedes y entraron a mitad de la noche con nosotros adentro.

Buen hotel, bien ubicado. No había lo que reservamos que eran una pieza con 2 habitaciones y nos dieron 2 habitaciones no conectadas. Desayuno limitado

Not everyone in the hotel had elevator keys

Breakfast was great, continental and english bfast was provided with pork and chicken served separately. We really wanted to use the pool only to be told that it had been drained. The service was great and he offered spa facilities, the problem is we were checking out at 10am and the spa opens at 1pm so couldn’t make use of it. Clean modern room. The bathroom had stains around the sink which wasn’t pleasant to look at. Visited mid October and they said air con has been switched to only provide hot air for the entire building. There was suppose to be a mini bar in the fridge but it was completely empty so make sure you check this/ tell them in advance if this is the case to avoid getting charged. Overall, modern and clean room. However, not good value for money because so many facilities that were suppose to be included weren’t available.

It was absolutely gorgeous and the staff were amazing <3

Good location - nice spot to swim and enjoy the sea. Short 6-8 min walk to the action with all the bars & restaurants. Great view from the hotel rooms!

Very well maintained property with great food options. The staff was polite and gave clear instructions at the check-in making it pretty transparent and pleasant experience.

Bed was excellent. Food very good too

It was beautiful hotel and walking distance to all the restaurant and beach.

Nice location

beautiful property would recommend

Prepare for a long wait for the elevator every time you want to use it!

Very good

When checking in and seeing what our room options were, we wanted to cancel our booking immediately. The rooms are not the cleanest, and had a problem with hot water at one point. There were stains on the coffee table that the house keeper wouldn’t wipe, the floors looked and felt dirty, the couches looked like there never been cleaned. The room upgrade was a waste of money as the room was very small, view was OK, the beach in the property is very small and not at all what I expected. When we tried to cancel our booking we were told we wouldn’t get a full refund and would lose the 1 night stay as penalty. When asking for cancellation confirmation the staff member was rude, wouldn’t provide a receipt, kept rolling his eyes and he spoke in a very low tone, I could barely hear him. Because he wouldn’t provide cancellation confirmation, we decided to stay as we thought Expedia won’t provide the rest of the refund without proof!! The hallways are very musty, the carpets are so dirty and stained. Breakfast was OK, coffee was extra and not included, it was €4/coffee may I add. I would never stay here again!

We had the biggest room in the hotel, and only one bathroom, family of three, not happy about!!