Overall Ratings & Reviews BCC Loch Ness Hostel

Actually we booked for 5persons but they only 2single & 1double ,no proper wifi ,even they didn’t clean room properly, everywhere hair on the floor,we contacted d host he didn’t give any reply to my msgs r phone ,one of my friend needs to sleep on d floor, plz don’t stay there

The room was full of bugs, poor cleanliness, we couldn't stayed, no staff members to complain about it.

We have booked quadruple room but was given triple room which is disappointing Didn't get much support for that too

Perfect location, great facilities and very helpful staff. I would highly recommend

This property was poorly maintained, overprices, room dirty, matresses brutaly uncomfortable; I've stayed in $10 a night nostels that offered far better sleeping conditions than this. I'm surprised Expedia would even list this property on its website.

No towels provided on site and we were not aware of this until checkin. We were given a self check in code that was incorrect and were unable to get into our room. We booked the four person quadruple suite and when we checked in there were only three beds and a sofa with no extra linens or pillows. We called to discuss this issue and were told that we had booked a 3 person room despite my confirmation for the quadruple room. We were forced to pay an additional £20 for a bigger room.

Feel private, like being at home. I like having a kitchen where I can cook.

The worse and dirtiest place I’ve ever stayed, had to stay here as my hotel dropped though and I had my dog with me I’ve stayed in hostels when I was younger back packing but this place was disgusting Mild all over the toilet walls in the main building, food all over the floor and cooking surfaces, mold in the fridges, fire extinguishers not in date and empty The list just just goes on and on I’ve taken plenty of pictures as I work in health and safety and will be reporting this place to the local Inverness HSE department

Convenient and price is good

Room heater didnt work

Spare, basic room for low price.

Room clean , bed dreadfully hard, room cold/ freezing to sit in , no heating on luckily there were bunk beds so used the quilt off one of them and the quilt on double bed . Was really cold though and couldn’t get anything dry. The bathroom door did not close or stay shut , so from the glass front door u could see right in to whoever was in the bathroom . Neighbours were very noisey so walks paper thin. Not impressed it was a roof over my head . Not the best stay I’ve ever had. I came from Applecross Bunkhouse hostel and it was warm and cosy this was not unfortunately . Staff were nice though .

It was well priced, room with on suite clean and comfortable beds Communal kitchen had enough cooking facilities 2 ovens double set of hobs microwave 2 kettles 4slice and 2 slice toasters 3 large fridges plenty dishes cups and cutlery which you should clean your self before using. also best to clean table top to your own standard they had 2 t/vs in dinning area which never worked neither did the one in my room I would give an overall rating of 7/10 if I was staying up at lochness again i would come back to them

Our room was occupied by another person. It was sorted quickly but did cause an initial inconvenience and convenience.

We booked this over another option as it said towels were included... they are not. Received a message on the morning of our stay sauing check out 10am - when I booked it said 10.30. Outside Bathroom window is broken so it doesn't lock and the bathroom door doesnt close so no privacy from strangers or family, we couldnt leave anything in the room during the day as anyone could have come in very easily! Windowsill and blind in the bathroom were filthy Room is the most basic I've ever been in with the beds, a mirror and a set of drawers. I messaged them x2 but have no reply. This hostel needs seriously upgraded for comfort, safety, and enjoyment. I would not recommend

Well, you can't expect much from a hostel, it's not like a hotel. But I must say it's a pleasant stay and their assistance for check-in is also nice since it's a self-check-in, I overlooked my email because of the poor coverage. We called them and it was a nice approach.

Good place to stay.

I've stayed here loads of times it makes a great base for us Munro baggers.always clean And tidy Very reasonably priced And a decent kitchen dining area with TVs exactly what you need for a a night or two 👌

Great place

Happy with room and facilities. Contact with help quick, efficient and helpful.