This hotel did NOT have a room for us! We were late in arriving and they sent us to a local hotel that was basically uninhabited, no desk clerk at night; no other guests as far as I could tell; the front room was in darkness and we were getting bit by mosquitoes in our room and that's not the worst part! The worst part was I made arrangements to be picked up at the Anseli at 4:30 A.M.to make our flight at 6:30 A.M. from Rhodes to Athens and our flight home to the U.S.from Athens at 11:30. There was no room for error. I was assured the night guard would inform them where we were. My husband walked to the Anseli at 4:30 a.m. and found our driver waiting for us. She told us the night guard was sitting "naked" (shirtless) at the desk and told her he knew nothing about us. She was appalled at his appearance. The "guard" was supposed to send her to the other hotel as I had been assured by the reception at the Anseli many times. The whole experience was outrageous!! Thank goodness my husband walked there (in total darkness) to find our driver as we didn't trust Anseli's assurance the driver would be sent to us. The hotel itself looked OK but there is no guarantee that is one you'll end up in. I don't know why they didn't have a room for us as I booked months in advance. Because they shut us out of a room, my trip home could have have been a disaster because they didn't honor our reservation and lied in their assurances of sending my driver to us.