Staff! Not very polite

So great

Its very good option but i have only at litle problem with the parking, i dont fell good paying everytime 20 mexicans coins per exit from the parking area

The receptionist at the lobby counter was really rude when i came in to check in my room, and i asked him a question if they had a microwave in the lobby and he gave me an attitude with an answer. He supposably couldn’t find my room i had booked and he was giving me a hard time, i didn’t get his name but he’s the one who checked us in and out and very disrespectful. I always come to this hotel when i stay in durango because of the good service and nice rooms and this makes me not want to return i hope this gets fixed.

Room sheets and bathroom could use some upgrades

Es muy reducing el cuarto

Yes

Excelente servicio y sus empleados muy amables

Los Cuartos muy chicos y las camas muy chicas ,y el parqueadero para tu Carro esta compartido con el Centro Comercial el hotel no tiene su propio parqueadero por lo cual tienes Que pagar para que te den un boleto de accesso de Salida

Clean and convenient ..

Todo ok

Great location only steps to to Paseo Durango , minutes to airport and central camionera.

good

Lindo

Shopping mall really close

air conditioner don’t work no towels extra

Beds are too small

The room floor was dirty and the restroom Was not so clean. But other than that the stay was good.

It needs to be more clean and updated.

Great customer service,