Overall Ratings & Reviews Gets Hotel Malang

Close to the city...the rooms are not soundproof enough. The food is not very varied.

Satisfying, neat, delicious and cheap food

not a really good hotel but will come back, u guys need bring ur own shampoo or soap tho

Maybe it needs a little checking, like the AC and water heater. Hopefully the service will improve.

Overall, I was very satisfied with my stay here. The hotel's location is also strategic. The service was excellent, the rooms were spacious and clean, and the food was delicious. It was a great deal that I got a discount yesterday; I'll be staying here again next time.🥰

good enough and only walk side outside the hotel for access to shop didn't have one space, so walk close to the driving cars and motorbike. I have to be careful walk then

Large and clean room, clean bathroom, friendly staff, great location. I'll stay here again if I go to Malang. Close to everything.

The atmosphere is okay, the staff are not very responsive, the security and valley are actually more responsive than the staff inside the hotel.

It was fun and I want to come back

maybe the cleanliness of the room can be improved to be even cleaner.. thanks :-)

The location of the hotel is close to shopping areas and the hotel staff are friendly and the breakfast is quite good.

The rooms and service are good... but the food variety is lacking.

Friendly service, rooms are cleaned regularly. A little input for bathroom equipment such as shampoo, comb and hairdryer needs to be added

everything is still okay except for the wifi which is not there or not connecting so we can't work... other than that it's still okay

I stayed on Monday, June 16, 2025 in room 311. The check-in process was fast, the staff was also friendly and the food was pretty good. But the room was very bad for me who brought small children. There were lots of small and large ants in the room, the walls were also stubby, the bathroom door was difficult to lock, the TV was not a smart TV even though many inns nowadays use smart TVs. The security guard was also unhelpful and unfriendly. And when I called the restaurant to borrow a plate, no one responded, so I called the receptionist. The lady said she would deliver it, but it wasn't delivered until my food was finished until the next day I wanted to check out Please fix everything, I used to go to Gets Hotel in 2021, the service was very good, etc., but this is so bad. Thank you. Hopefully it can be better in the future. And suggestions like this should not be ignored, for the sake of the hotel.

An interesting experience staying at Gets Hotel Malang.

Friendly hotel staff, spacious rooms.

I repeat stay at this hotel for work. There is nothing to complain.

In terms of location and price, it is very competitive with other hotels. What needs to be improved is the cleanliness of the room, and the pillows that need to be fixed. Overall, quite satisfied.

The staff is very friendly and the service is good, the breakfast variants are varied and not boring.