Plus points are very comfortable beds and great shower/wet-room. Reception staff were nice but the staff in the breakfast room were the loveliest. Great location for the station, easy walking to city centre and to Opera, Philharmonie and Folkwang Museum (and a pleasant stroll to the cafes, restaurants and shops further south). Negatives for me were (1) the shelves in the wardrobe were covered in a layer of dust - I only realised when putting on a dark shirt, which was actually unbearable as a result; and (2) the worst hotel pillows I have ever known (and I travel a lot), which was a shame given how great the bed was. Just to add that the current tram works between the main station and the hotel will cause some minor issues as pavements and crossings are renewed. Work should be finished sometime in 2027.

Everything was good, although the initial room wasn't the one we had actually booked; we spent the first night there, but the room was changed the very next day as soon as we notified the front desk. One thing that surprised us was the lack of a refrigerator in the room! The first room had a safe, but the second one didn't. The room was very clean. The breakfast was excellent; we were charged for it, but that wasn't an issue. There was railway construction work going on around the hotel, yet there was absolutely no noise. There wasn't much of a view from the window, other than the beautiful sky! We had a very good stay at the hotel at a good price.

Decent budget hotel. The blackout curtains couldn’t close all the way and the shower temp isn’t stable. Good location and breakfast. Friendly and helpful staff.

Nice breakfast

Wonderful staff

Great location

I love the whole hotel great experience

The heating was a little bad, we had to wait for a long time and the temperature is not as intended. Everything else was Great!

Friendly staff, walkable distance from Central Station, quiet even though my room was overlooking train tracks.

parking was good staff very pleasant short walk in to centre

N/a

This was a stay over for business & booked at the last minute. It’s close to city centre, easy to access & not expensive. Would recommend it.

The room was clean and spacious. The construction outside the building was not ideal.

The hotel was clean, staff was friendly, but the area is lacking restaurants and things to do. It’s a great hotel if you need quick access to the train station and not much else

Check in was quite complicated, rooms were good and the food was ok

Delivered what it promised

Practical location, good breakfast buffet, helpful & friendly staff

Not very good bathroom no ventilation the room could not open the windows , not very good, bad not very good pillows

It is situated to a prominent location.

We had a great stay at this hotel. Courteous staff, good breakfast, amazing ambience and conveniently located We were here during Xmas eve, and my daughter was extremely happy with the comfortable family room provided Keep up the great work!