Hôtel Palace Royal Centre-Ville par JARO

Explore Hôtel Palace Royal Centre-Ville par JARO
8.6
Very Good
From 4,062 reviews
Cleanliness

8.8

Room Comfort

8.8

Service and Facilites

8.8

Traveler Reviews Hôtel Palace Royal Centre-Ville par JARO

Number of reviews per page
20
40
Top reviews
Mario
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Disfruté mucho de mi estancia en este agradable Hotel. Lo recomiendo.
Afarin
icon-with Children
with Children
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

This hotel’s location, cleanness, proximity to old town and very nice and welcoming staff were phenomenal.
Marlene
icon-Family
Family
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Only one washer and dryer in the basement.
Mark
icon-with Children
with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great location, helpful staff and fun pool environment.
Daniel
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Excellent séjour et les facilités de stationnement hautement appréciée au centre-ville de Québec
Léon
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Bien situé, le balcon qui donne sur la cour intérieure est super!
Dominic
icon-with Partner
with Partner
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Bonjour, bien que nous savions que la deco datait d’une autre époque et que l’hôtel n’avait pas été rénové, nous ne nous attendions pas à un si bas niveau de propreté. Les rideaux des 3 fenêtres étaient sales, tachés, le bain-douche laissait à désirer. Nous aurions apprécié nous baigner, mais lorsque nous avons tenté, un homme s’y baignait habillé avec un chandail et ses souliers (?). Finalement, le wifi est extrêmement lent.
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Lucie
icon-with Friends
with Friends
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Service à la clientèle formidable ! Accommodation de nos bagages avant d'avoir notre chambre et après l'avoir quittée sécuritaire ! Ce qui nous a permis de profiter au maximum de notre séjour à Québec !
Rebecca
icon-with Children
with Children
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The kids loved the pool. The rooms were spacious and hotels a great location. Parking is convenient.
David
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Nice hotel . It's a little dated. Our room was very dark ..Needs more light. I ended up taking the shades off the lamps to generate more light All else good
Kiratadas
icon-with Children
with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The room was spacious, clean and the hotel did have a palace kind of ambience.
Kenneth
icon-with Children
with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great place
Natalie
icon-
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great atmosphere, close to everything, fantastic staff
Colleen
icon-Family
Family
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The hotel is a great location. The hotel is dated but the rooms are large. The cleanliness and ensuring rooms were well stocked was not a priority. We needed to request towels and toilet paper during our stay.
Gerald
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Overpriced, expensive breakfast.
heather
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Although there is live music on certain nights it is provided in the pool area and is only enjoyed by the people who upgraded their rooms to a pool view. Sadly the pool is chlorinated so that's what you smell throughout the hotel. Housekeeping is hit and miss. Often no making of beds, replacement drinking glasses or towels some days. The steakhouse attached provided a poor experience also. The only good part was the location in proximity to the old city. Oh and the beds were comfy. I expected more for the price.
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Natalie
icon-with Children
with Children
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The hotel room was ok, the hotel completely cheaps out on coffee that could be offered for guests. There are two water filled drink containers but after 7pm they are no longer filled. The buffet is a complete rip off, 29$ plus tax for a not even decent amount of food. Restaurants around the area are cheaper and have better food. I wouldn’t recommend this hotel if you like service amenities. It offers the bare minimum for a really overpriced hotel. I am a single mother and I hoped it would have been easier to do things with my kids.
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Michael
icon-Family
Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The front desk lady was polite and helpful.
Robyn
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

A very pleasant stay. Thank you.
June
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Unique design, large room and convenient locations.
Number of reviews per page
20
40