I want to start off by saying that the staff were amazing and very kind.
I’m not one to complain or leave negative reviews but I was very disappointed with my stay. I wanted to take myself for a relaxing trip to Quebec and when I arrived I was put in a room on the first floor (the basement). The hallway smelled for starters and when I got into my room it was very underwhelming. I have stayed in nicer motels in random Prairie towns. The toilet seat was broken so I kept falling into the toilet and at about 3am a horrible beeping started and wouldn’t stop. The hallway was very noisy and you could hear every sound from the neighbour.
I complained on my second day and they kindly moved me to a room on the 6th floor. While the room was nicer, I was disappointed when I finally showered, got into bed ready to unwind, and the tv didn’t work. At this point I didn’t want to complain again.
Really disappointed with my stay, and with the fact that I paid $330 on it, when I could have stayed somewhere much nicer for that price.
Again, staff were amazing, and food was nice. I just think this is more of a 2 star experience than an apparent 4 star.