4.8
Poor
From 80 reviews
Cleanliness

4.6

Room Comfort

4.4

Location

6.0

Service and Facilites

5.2

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Traveler Reviews Hôtel Boustane

Number of reviews per page
20
40
Top reviews
El mahdi
icon-Business
Business
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Friendly staff , clean and walkable distance from train station.
Verified traveler
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Close to train station. Room is spacious. WiFi signal was weak which didn't cover the whole room.
Adam
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

The staff was nice and it was close to casa voyageurs
Muhibullah
4.0
/10
Reviewed 102 week(s) ago

Hotels.com verified review

Just dirty/filthy Borderline unprofessional
Jericho
2.0
/10
Reviewed 177 week(s) ago

Hotels.com verified review

Terrible terrible terrible, very dirty, smelling and disgusting. Everything is terrible
Verified traveler
icon-Leisure
Leisure
2.0
/10
Reviewed 335 week(s) ago

Expedia Group verified review

Everything location staff flies dirt dark stinky not safe for a person with any kind of handicap
Verified traveler
2.0
/10
Reviewed 348 week(s) ago

Hotels.com verified review

dirty bed bugs do not stay!!!!!!
Toosy
2.0
/10
Reviewed 369 week(s) ago

Expedia Group verified review

Take your pick: While checking in, the man at the desk charged us 44 dirhams for an additional tax; I offered him the only money I had, which was 200 dirhams (I was flying out the next morning so didn't have smaller change); he insisted that we go find a place to get change since he couldn't make the change. While this back-and-forth went on, he was audibly cruel to one of his employees -- in Moroccan dialect he indicated to him, "I don't care if you have another job; if you want to get paid tomorrow you will show up [much earlier than you are being paid for]." He was rude across the board, took forever to verify that we had already booked the room, and gave us what must be the worst room in the "hotel" (if you do resort to staying there, don't accept room #15). It was full of bugs, turning on the sink caused the floor to get covered with water; the windows don't close all the way because there are guide wires attached to them holding up the hotel's sign; and there is no way to make the room dark at night. Please pay triple the price if you want to stay near Casa Voyageurs -- do not stay here. If he posts a rebuttal to this critique (which anyone seeking further business would), so be it. I was nothing but deferential to him, and even a cab driver later on told us that there are many other hotels within this price range; simply don't book this one.
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FARAH NADIAH
4.0
/10
Reviewed 378 week(s) ago

Hotels.com verified review

I was a solo traveller arriving in Casablanca at 10pm. I booked the hotel considering its walking distance to the train station to catch the morning train to the airport. On arriving by taxi at Hotel Boustane, I was asked to go to another hotel belonging to the said company. Fearing for my safety, I was very reluctant to move to a hotel, which was not the one I booked. Having no choice and no budget, I conceded. But the whole experience tainted my otherwise amazing experience in Morocco.
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Verified traveler
2.0
/10
Reviewed 378 week(s) ago

Hotels.com verified review

Hotel Boustane doesn't deserve the name Hotel the room is not clean, the bathroom is very old stuff no heat no AC I didn't find any any tower no sheet is just weird hotel and the worse that I ask the man at the front desk who I met there around 8 to 9 am and the man he doesn't even care I ask him if there are some AC he said if I want the AC I should go to the big Hotel is not there. He is very rude. I spent around 30 minutes inside the room there are some smell like mold stuff I left I check around I find Hotel AL WALID that one was very good it is responding to all the criteria of Hotel.
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Verified traveler
6.0
/10
Reviewed 382 week(s) ago

Expedia Group verified review

Very nice staffs, very helpful. Closer amenities for necessary things, i.e. places to eat. transportation to and from airport. Nice neighborhood. Quite safe to walk about.
yousef
2.0
/10
Reviewed 399 week(s) ago

Expedia Group verified review

my stay been for 5 nights first they recharged me for tax once again while been reservation including tax the room I reserved single with double bed but it been three beds so tough matres no hot water to take shower no heating in room ... the bath so dirty it self ....no cupboard to hang your clothes ...room never been cleaned at all.... internet connection so poor and all time interrupted if you lucky to be connected... staff friendly but looking to you as free credit card (your pocket ) ... t.v just 3 or 4 local channels no sat t.v... forth floor where my room been at night NO LIGHT to climb stairs also no LEFT over there... if you asked staff why its like this the answer will be(we told landlord but no action been done by his side). I have few photos but cant make download through my mobile if you provide me e:mail will send pictures..
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Verified traveler
6.0
/10
Reviewed 401 week(s) ago

Expedia Group verified review

It's cheap in Casablanca and the location is very close to the train station of Casa Voyageur. The staff is friendly, but the room condition is really not good and not very clean.
Verified traveler
8.0
/10
Reviewed 405 week(s) ago

Expedia Group verified review

This is a budget hotel 5 minutes walk from the Casa Voyageur train station in Casablanca, perfect for the late train from Fez. The room is nothing special, the most basic amenities (no A/C), but the wifi worked most of the time and we slept fine from an exhausting train ride. The front desk clerk is very friendly and helpful, even offering to share his own tea and dinner for us, but we politely declined and ate nearby at the numerous restaurants back around the train station. Perfectly fine for a one night, late check-in, budget stay.
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Eric
6.0
/10
Reviewed 410 week(s) ago

Expedia Group verified review

Room was acceptable. Not spotless but didn't feel dirty. Shower worked well. Hotel staff's English is very limited. Best part of this hotel is that it is within walking distance of the main train station and local tram station.
Caroline
4.0
/10
Reviewed 426 week(s) ago

Hotels.com verified review

Our stay was fine. We just booked here since we only needed to stay to sleep before our early morning train to the airport. It was conveniently located next to the train station which was a big plus. The room and especially the bathroom was very old and needed updating. Don't expect much and only go here if you are there to sleep.
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ZZ
2.0
/10
Reviewed 428 week(s) ago

Expedia Group verified review

from previous reviews, I knew the hotel was not in good condition, but it is close to the train station and cheap. I booked it anyway and it was still shocking to walk into a dirty and smelly room. The manager gave me (a single women) a room where there is a rooftop right outside of its window and people could climb into my room easily if they wanted to.
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Ellen
8.0
/10
Reviewed 433 week(s) ago

Expedia Group verified review

Walking distance to train station, tram & bus. Towel, toilet paper & soap provided (a step up from some other places I stayed in Morocco). Consistently had hot water (also a step up). I would stay here again for a no thrills hotel.
Rahman
8.0
/10
Reviewed 438 week(s) ago

Expedia Group verified review

Very close to Casa-Voyageurs Railway Station which is the big and main advantage of this hotel. The room was OK compare to price. Thus I selected this hotel for stay. But the only thing which I did not like is - No towel, toilet tissue, and soap was provided which normally I see in all the hotels now.
Verified traveler
6.0
/10
Reviewed 444 week(s) ago

Hotels.com verified review

It's a 2 star hotel so its not fair to rate it versus any other level. The reception desk man helped me with my luggage and refused a tip as well as organized a taxi at a much lower rate compared to hotels nearby. So while the building is old, its pretty good for 2 star level and the managers helpful.
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