Overall Ratings & Reviews Village Heights Resort

For me this was a near perfect set up if you want to relax and unwind, having a collection of villa's rather than a single building means it doesn't feel cramped, likewise being spread out over a big site meant you rarely felt you had to worry about getting a space by the pool like you can at other places. The staff could not be more helpful, most of the extras food and drink where good value and a mini market onsite meant you could top up any supplies easily. No real negatives other than the "mocktails" were incredibly expensive compared to normal soft drinks but that is a choice I made equally the local town is VERY touristy and so don't go there expecting an authentic Greek experience. If I want to chill for a week by the pool in the sun this would be top of my list.

We had the most incredible stay at Village Heights Resort and couldn’t have asked for a better place to spend our honeymoon. From the moment we arrived, we were greeted with warmth and genuine hospitality that made us feel truly special. They made our honeymoon unforgettable with thoughtful touches that made us feel celebrated and cared for. Whether it was the beautifully prepared room, the complimentary wine, we felt completely spoiled. The resort itself is peaceful, beautifully maintained, and full of charm. It offered the perfect balance of relaxation and luxury, with breathtaking views, lovely pools, and quiet spots to unwind. A heartfelt thank you to the entire team at Village Heights Resort for making our honeymoon so magical! We can’t wait to return someday!

Staff are friendly, resort is great

Staff were all so friendly and welcoming

The resort is very beautiful and central to beaches and other activities. The resort staff is attentive and kind. The restaurants, especially Roadies! We had an issue with the beach shuttle which resulted in ordering a taxi. The staff was very kind and gracious as a result of that issue. Otherwise, everything was wonderful!

activities that were advertised did not happen. one meal was inedible but no reduction was offered

Great

Fantastic rustic and rural getaway in Crete. Staff all extremely friendly and helpful, nothing was too big an ask. Everyone we met on the trip were also very friendly and kind. The resort itself is pretty faultless, every member of staff is super kind and friendly, they all looked after us so well from reception to restaurants. Food was fantastic at Rodies - probably the best meal we had as well as Sofas Taverna in old town Hersonissos. Cooking class was brilliant and well worth the money; wine tasting was very generous and we had a three-course meal. There's no huge international buffet or anything on mass scale, which for me I love! If you're not interested in the local culture it probably isn't for you as it's very traditional, tranquil and just the perfect rural holiday for a total switch-off. We'd love to be back. Pools were immaculately kept and very peaceful, even with the odd kids around (we did go in September so it was quieter). Never had to queue for anything and all maintained well, no drinks or food left lying around. The room is probably the only part which needs touching up, it's a little dated but also is a style thing - very Cretan and rustic. It was perfect for what we needed, though the bathroom was in need of a proper clean as we had some ants/dirt behind the door. Not a major issue as everything else was pretty much bang on!

BEWARE! POSITIVE - The staff are excellent -helpful, polite and knowledgable. The setting of the main restaurant with views over the pool is lovely, service is great & buffet food was of a good quality. Entertainment here was great. The pool areas are very clean with plenty of sunbeds. Beautiful grounds and communal areas. NEGATIVES - The All Inclusive is terrible! It is nowhere near the standard you would expect for the price point with so many items charged at an additional cost. We would expect this for high end items like wines, seafood etc but the majority of things incurred extra costs (focaccia bread, local cocktails, all except one beer, freshly squeezed orange juice etc). You can only see the additional charges upon arrival using the App. We complained to the hotel who said that the "all-inclusive are for selected food and beverages only except the special cocktails and food due to the price”! The rooms are very dated and uncomfortable - not luxury at all. The mattress on the sofa bed was rock hard, bathrooms are dated with a hairdryer attached to the wall and over bath shower/shower curtain. No coffee machines, just a few sachets of nescafe and sugar scattered on a tray when you arrive which were not replenished. The rooms were clean but not spotless. Our towels were not regularly replaced despite being left in a pile to indicate that they were dirty. We were expecting authentic Greek with modern conveniences but these rooms could easily have been from 20 years ago.

My husband and I had a wonderful stay at Village Heights Resort for our 1st anniversary, the staff were so friendly and could not do enough for you. Would highly recommend!

Overall a nice two week stay. Apartments are starting to look and feel really dated. Room 1104 was right next to the pool but a bit noisy with dragging chairs of the restaurant early in the morning and late at night. The resort felt a little less friendlier than we experienced in previous stays - just felt kind staff didn’t interact as they have done previously. More casual options for dinner are limited in the resort but it’s easy enough to get into town - but it would be better if the resort put on more shuttle buses after 1945pm. Overall a nice stay and a worthwhile trip. 4/5 stars!

We had an amazing 2 week holiday with our 14 and 17 year old daughters. We would highly recommend the resort and will definitely be going back.

Love it and will visit again

Hill top setting, generous appartement size and well spread out amenities so you don’t feel like you have to fight for space. Great food and amazing friendly staff

The traditional cretan breakfast in Rodies restaurant was excellent, and the personnel in this restaurant was absolutely great. Very nice and quiet villas complex, surrounded by nature. Our stay at Village Heights Resort was very relaxing.

Nice resort with a lot of “sign up” sheets for seemingly everything, including the laundry room (which has two washing machines for a very large resort). But my big complaint is the pool hours: 10:00 to 18:00! That’s too short, especially in the middle of a heat wave! Basically the resort’s best feature was only usable 30% of the time! Cretan restaurant was excellent. And the room was nice too.

Great place, wonderful swimming pools, spacious and clean rooms and beautiful landscaping. Only critical feedback is the lack of Greek dining options for lunch. More focused on burgers and hot dogs than gyros and good salads which is a shame. Buffet breakfast was good but average

We had an amazing stay at Village Heights, everything was perfect from start to finish.

Great resort

This is quiet hotel with good breakfast and swimming pool. However, it is a little far from Center of Santorini and bus stop. Have to take a Texi.