7.4
Pleasant
From 229 reviews
Cleanliness

7.4

Room Comfort

7.8

Location

8.0

Service and Facilites

8.4

Traveler Reviews Hansen Hotel

Number of reviews per page
20
40
Top reviews
Patricia
icon-
2.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

I am an 80 year old lady visiting family in n/c - I had to cut my visit short & return home to S/port due to horrendous bug/ insect bites I endured @ the Hanson Hotel. The bed felt it hadn’t been changed & WF did not work no bedside light hence to use the torch on my fone in the dark to go to the bathroom. Totally disgusted with the whole episode. This hotel should be reported to the environmental agency.
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Hongsheng
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Excellent
Audrey
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Clean room. Not too noisy even though it’s above a bar.
Alistair
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Didn't try it
Sammi
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

The room we stayed in (Number 1) is, by far, the dirtiest hotel room I've ever stayed in. The shower is caked in black mould, the sink was half blocked and covered in grime, the microwave was black inside and had old dried food over it, the floor was visibly dirty in both the bathroom and bedroom. In addition to that the shower head was broken (in two different ways), the plug socket by the bed wasn't even fixed to the wall - but we had to use it to power the tiny space heater which was supposed to heat up the massive empty room (it did not). We literally bought cleaning supplies and slippers (so not to touch the floor) to make our stay a little more comfortable. I wasnt expecting the Ritz but for £93 for the night, cleanliness would be nice...
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PRINCE AKWASI
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Staff was polite and room was neat
PRINCE AKWASI
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

The staff was nice and police
peter
8.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

Fine for the money
PRINCE AKWASI
icon-with Partner
with Partner
10.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

Clean room and good service from staff.
Lia
6.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

If you just need somewhere to stay for a night, it's fine. It does its job as a place to stay. However, I don't think I'd want to stay there any longer. The bathroom stank, part of the window sill was missing, the door was hard to lock, and the wifi didn’t work. At least you couldn't hear the noise from the pub.
Andrew
icon-Leisure
Leisure
8.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Something else
Amber
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

The staff were friendly but the room was below standard with broken windowsills and stained sheets, would have preferred the bathroom door to shut properly.
Christopher
10.0
/10
Reviewed 38 week(s) ago

Hotels.com verified review

Friendly staff and great price.
DAVID
8.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

TV didn't have many channels, but a good simple place.
Mark
icon-with Partner
with Partner
4.0
/10
Reviewed 38 week(s) ago

Hotels.com verified review

No parking available despite it being on their page. The whole hotel felt shabby, bed was uncomfortable and room was cold, only had a single duvet on a double bed and no suitable way of heating the room
Claire
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 39 week(s) ago

Hotels.com verified review

Fantastic room for the price, comfy beds, good telly, nice bathroom... it's not posh but does the job perfectly
Christian
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

The hotel is central at a good location. You can get to the centre in 20 mins by walking or by taking public transport. The staff is also very nice. The hotel is located above a nice pub, which you couldn't hear in your room. The room was very simple. The bathroom is very small and was mouldy. There were no hangers or doors in the closet, so it couldn't really be used. There is a mini fridge in the room, but it wasn't the cleanest. Same goes for the floor and the towels. Overall, if you are looking for a cheap and central option for a night or two, this hotel is alright.
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Richard
icon-with Partner
with Partner
6.0
/10
Reviewed 41 week(s) ago

Hotels.com verified review

Theres was only 1 cup in room no tea but coffee Tv wouldn't connect to Internet but a guy did change it for another one Bed was comfortable and shower piping hot
Owen
icon-
4.0
/10
Reviewed 41 week(s) ago

Hotels.com verified review

Staff were friendly, bar was good, room was basic. Lights didn't work, sink tap didn't work in kitchen, toilet seat was loose, paint on walls was scuffed, bed was creaky,
Katarzyna
icon-Friends and Family with Friends
Friends and Family with Friends
6.0
/10
Reviewed 41 week(s) ago

Hotels.com verified review

Close to the city centre, top floor - quiet stay, a bit dated room and the building. Nice and friendly people at the reception/bar. No heating, so we were quite cold. Comfy beds.
Number of reviews per page
20
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