Check in took 45 minutes; no help with parking; no prior word of no breakfast; double billing by front desk ( not resolved yet - paid expedia and the hotel ); A very cold room and a front desk employee who was not terribly friendly

Everything! Great hotel.

fantastic location staff was very helpful. Breakfast was wonderful.

Beat position of hozel. Cheap public parking near by city center. Clean room, good breakfast.

Fresh and plentiful nreakfast options.

Alessandro was extremely helpful providing guidance on how best to get to the hotel and retrieving items that I'd forgotten. Housekeeping did a great job cleaning the room. The room and wete very clean and the shower spacious and modern. This property is very well managed and I would love to stay there again when I visit Trapani

Loved this property. It was a hidden gem. The rooms were quiet, spacious and comfortable. The valet parking was well worth it particularly after a long day of driving. The breakfast was delicious and plentiful. It was easy to walk to most places or to catch the free bus. I would happily stay there again - but would stay for longer!

The hotel was lovely with an excellent breakfast . The service from the front desk was excellent and the valet parking was very convenient. The room was clean, if a little cramped. The beds were comfortable and the bathroom was room with nice body gel and shampoo. We were driving and had a little difficulty finding the hotel,, but that could have been us.

Wonderful location. Close to the port with many excursions from which to choose. Some of the outlets did not function so charging our electronics was problematic. They recommended a car service to goto Erice that was excellent and very dependable. However the hotel concierge didn’t know that the town shut down early so our evening was very disappointing.

Very good location in an old palace in the town center, ideal for walking the city center, and proximity to restaurants. The valet service is very convenient. The room was clean and comfortable, although small. The breakfast abundant with many choices.

The staff on reception were wecoming and very helpful and when we needed a taxi one was successfully ordered for us. The room was wonderful and has everything in it that we needed. The breakfast was good with lots of choice.

The hotel is close to main area and ferries to other islands. Room was very clean and had everything we wanted

Spent 3 nights at the Hotel San Michele. Location is very convenient and a short walk to town. We used the valet parking which worked out great for us. Our room which looked into the courtyard was very clean and comfortable. Staff were great. Hopefully we will get a chance to return.

Very nice bouquet hotel, clean and comfortable in the center of the old town with plenty of dining options

We loved our stay here! The rooms were so stylish and chic, it really felt special. Breakfast was incredible with plenty of delicious options to start the day. The location was perfect, within easy walking distance to shops, restaurants, and the boats for tours. The staff were also wonderful, super helpful in guiding us on where to go and what to see. Highly recommend!

Good location as it is close to the port and local beach. Although rooms were clean they were outdated. Overall, average stay for the price.

Nice little hotel in the historic area of the city. Breakfast was good and everyone there were very friendly.

Property was very clean. Great breakfast buffet. Bus easily accessible. Rooms very clean and spacious

The staff were great - they provided dining suggestions for us that were great and directions on the local bus. This was certainly a value added option......great stay.

Lovely hotel in Trapani. We really enjoyed the quiet, charming building and decor, cleanliness and nice bathroom. Very walkable to city center. There is no parking so we took advantage of valet option.