Overall Ratings & Reviews Fairfield Inn & Suites by Marriott Greenwood

It was ok

All went well on the trip. Thanks

The beds are great and room was cozy. The service on the other hand was less than par. We kinda just figured out where everything was. The pool description was misrepresenting as it is not heated but the pool room is set to 85. Extremely small and no hot tub. The room was nice but the shower and bathroom were dirty. Stains on the comforter and the fridge didn't not cool properly. Over all for the price not a good deal.

Excellent area. Would definitely

I chose this hotel as I wanted an indoor pool for safety reasons. However as I always do, i check out the property before using any of the amenities. I did not like the fact that the pool was located near the lobby and the elevator leading up to the other floors of the hotel. There was a strong smell that I was not able to pinpoint where it was coming from on the first night I was there. The water to the pool was so cold that I was unable to enjoy myself. I was also unaware that I had to pay for what I thought was a complimentary breakfast for this hotel. Everything else was okay. Not what I expected for sure.

when we first checked in we had a cockroach running around the Tv stand.

I was disappointed about the property not having a hot tub. Staff explained during remodel the hot tub was taken away, but when I booked to stay there a hot tub was mentioned within the amenities, and I was looking forward to the hot tub as I traveled 4 hours to the hotel. also the food was okay, but I have been to other Fairfield’s and the breakfast was amazing, so they can work on that and serve more hot food and maybe use a better batter for the waffles. Also maybe provide better sound proofing for the rooms on the first floor as the guest beside us had gotten pretty noisy around midnight if you catch my drift. Overall staff was great the hotel was clean. Loved the area. their staff was helpful and there was other establishments within walking distance.

Stayed here specifically for kids to use hot tub and pool. The hot tub was filled in and the hotel smelled of sewer gas. Worst Marriott experience ever.

Excellent hospitality at the front. Room was very clean & neat. I really appreciated the microwave & refrigerator.

What a fantastic location! Walk to movies, dining and shopping. Best coffee in town is in the strip next door. Very comfy beds, clean rooms, amazing staff. This place has the best breakfast I’ve ever had included in a hotel stay. Highly recommend! We stayed multiple nights and encountered zero issues.

Clean with friendly staff. Nice-sized room. Easy check in, convenient parking. There’s a movie theater next door & a lot of great food & shopping within walking distance. The lobby smells funny but the room has no scent at all. I’d stay here again.

We like to stay at this property our daughters loves the indoor heated pool. We've stayed there many times plenty of food and shopping

Was a great stay, will stay there again and use Hotels.com

Had a great time.

I was felt completely safe and comfortable. I only have ONE issue. The bed was too low to the floor. It was difficult to drop to a sitting position, and very difficult to get up from the bed.

Staff was very pleasant and property was very clean.

We always stay here when we come visit family. We are noticing it’s starting to need some repairs. Plumbing in our bathroom needs help. Disappointed that the hot tub has been removed and cemented over so another one must not be getting installed.

The property itself if very nice and kept very clean. I wish their were more channel options in the rooms, and that there was a restaurant in the lobby. A little inconvenient to have to go to restaurants to eat.

Good

My family stayed for a couple of days. The staff was very nice and gave us local tips to survive our trip. The room and bathroom were clean. The pool was a bit smaller than expected and the ceiling was peeling off, but it didn’t stop the kids from having a great time! The continental breakfast had a lot of options. The waffle maker was the best though-a large, huge, hot waffle was the perfect start to our day! Will stay here again and I recommend it.