Staff was very short and made us feel like we were an interruption of their work, I booked this hotel for 3 adults, we were given only 2 bath towels, 1 roll of toilet paper, and when we asked for additional towels and toilet paper we were told that they were only allowed to provide 2 bath towels and 1 roll of paper per room, but she was going to check with management, to see if we could get additional necessities. Although, we laughed about it, I find it very inconvenient that we even have to ask for basic necessities.

My favorite hotel in Puebla. Great secure parking for motorcycles. Friendly staff with comfortable rooms. Great location near the plaza. Tons of restaurants near by.

Perfect location for seeing the plaza. Very secure parking. Great for motorcycles. Friendly staff with good rooms.

Excellent location. Everything we expected. Would book again

Really nice place!

I like the location I don't like thst is not a beakfast dinning room

I like the balcony, excellent view

Me parece muy bueno y limpio además que está muy cerca del zócalo., si algún pero pudiera poner los colchones un poquito duros pero para mi es excelente y súper económico.

Excelente location and with a parking garage. No windows in most of the rooms, mattresses are super uncomfortable.

Great location!! Loved that must-see attractions/sights are walking distance, blocks away to be exact. This totally makes up for the small and somewhat noisy rooms. The staff were great and helpful. I'd see stay here again, great price and location.

The hotel is well located. The rooms look modern, but have the hardest beds in the world. Very uncomfortable. The first night they gave me a room with no windows, and 2 double beds when I booked for a queen room. They switched me after I complained, but the bed was still hard as a rock. I stayed for four nights and it was the most uncomfortable sleep I have had in 60 plus countries and thousands of hotel beds.

Very nice hotel for the price!

El hotel está muy bien ubicado. A una cuadra del centro y museos . En recepción la atención es muy buena . La habitación muy limpia y muy bien decorada. En general todo está muy bien en este hotel.

Nice property, historic area

Very clean room, beautifully made up and very comfy beds. Fantastic value.

PERFECT location near the Zócalo, just a block or 2 away, and removed enough to be out of most of the noise and constant activity of the Zócalo. A few times you could hear the shower drain making noise but I just closed the bathroom door, no problem. Very nice facilities, a smaller quaint and very safe hotel with a great staff. They were all very welcoming and kind to me, I will definitely stay there again on my next trip to Puebla!

Location! Location! Location! Location is everything! Two blocks from cathedral!

All employees (including housekeeping) were excellent and attentive to my needs.

Nice hotel. Superbly located. Our room had a great view to the Cathedral.

Hotel not exactly on the Zocolo Like they try to make out in the pictures. Towels were frayed and seemed a little dirty. Other than that it was a nice place.