Solo dormimos ahí, pero la habitación cómoda y fresca; buen descanso

Beautiful property

Some Horrible food items. Especially for such a high end hotel. The Monte Cristo was made cheap and like a kids sandwich. The "grilled chicken" was hardly that. It was remicrowaved frozen chicken that barely looked grilled and was thin chewy peices. You could actually hear the food being chewed because it was so gummy. Otherwise... Great rooms. Good drinks. All the nice spa amenities are separate, surprise! Staff service was good. Who wants to spend a night at a nice place and not be able to eat the food tho?

Great place

Arrived at 5:30 am. We asked to leave our luggage at front desk personnel. Clerk took our luggage and placed them in a private room. We came back at 6:00 from calvillo ags. When I opened my personal luggage I noticed my dolce & habana sunglasses were missing from the new box. I asked the manager about what happened but he said to me that all personal are very honest. After that I didn’t say anything because of the intimidation. Definitely not coming back or any of my family. I booked two rooms and also, 4 other families were in this hotel because of a wedding. I just didn’t want any trouble with anybody of the stuff and I let that go. I have my sunglasses receipt from Nordstrom $370 dollars. Not fair to lose thst money. To me receptionist was responsible for my luggage since they had it for more than 12 hours before we got to the hotel.

En general es un buen hotel. Lamentablemente nada extraordinario para el precio que pagas. Durante la estancia no sirvió la T.V.

It was a beautiful hotel nice and clean. The only thing its far from everything and it feels to be in the middle of nowhere besides that everything was great.

when we first arrived we had a few hiccups with our room not being ready for us. management more than made up for this. the room was nice and very comfortable. both the indoor and outdoor pools were very nice and clean. the indoor and outdoor jacuzzis as well. the location is beautiful. the restaurant food was excellent with surprisingly good prices. the staff was very helpful and nice. we will rebook here soon!

Great staff

Todo bien, solo el agua del alberca está helada y como hubo evento había ruido considerable ya tarde

Habitación muy amplia, súper comoda y agradable ambiente. Servicio muy cordial.

Fui exclusivamente por qué la publicidad decía que la habitación tenía tina de hidromasaje y cuando llegas te dan una habitación sencilla , no te dicen hasta que ya pagaste y se lavan las manos diciendo que eso es lo que contrataste apesar que dice ser la habitación Delux

Agua fría en el baño de la habitación , spa muy caro , agua de alberca del hotel congelada , internet no funciona.

It was great! I’ll return soon

Este lugar dista mucho de ser un hotel, mucho menos boutique. Esto es una especie de motel de paso disfrazado. Viejo, sucio, rodeado de construcciones y ruido. El personal no tiene idea como abrir un voucher para consumos futuros. La habitacion muy sucia, muebles viejos. Las fotos son engañosas. Jamas volveria

Todo muy bien Estan ampliandose y eso hace algo de ruido siedo esto el unico inconveniente

Les falta calidez al personal

Muy bien sus instalaciones, excelente servicio en el comedor, están ampliando el hotel pero no hubo ruido molesto, un poco alejado pero cerca del lugar de la comida a la que fuimos, gracias

El internet no funciona en la habitación, el aire acondicionado no enfriaba, la alberca techada tiene costo extra y por cierto tiempo únicamente

Excelente, estancia muy recomendable. Saludos