8.9
Very Good
From 1,367 reviews
Provided by travelers on
Cleanliness

9.2

Room Comfort

9.1

Meal

8.7

Location

8.8

Service and Facilites

9.0

People often mention about The Malibu Hotel
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Staff Friendliness (19)
Family Friendly (14)
Room Space (14)
Distance to City Center (13)
Surroundings (13)
Bathroom (13)
Variety (13)
Ambiance (12)
Bedroom (12)
Hotel Area (12)
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Traveler Reviews The Malibu Hotel

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40
Customer reviews
J***g
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 day(s) ago
Good service, clean rooms, cheerful and enthusiastic staff, spacious parking lot. The minus point is the way the parking lot is managed. The stickers on the car body are difficult to remove. When removed, the glue still sticks.
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Nguyen D. M.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 2 week(s) ago
It is well worth a vacation here.
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Accommodation's Reply
12 Sep 2025
Dear Guest, First of all, thank you and your family for choosing Malibu Hotel as a stopover during your family vacation in the coastal city of Vung Tau. With the desire to bring customers the most satisfaction in terms of service and facilities, Malibu staff always strives to improve themselves to improve the quality of service as well as bring the best experiences to customers. Your compliments help us know that you have had a wonderful experience at Malibu, this is a great source of encouragement for the hotel staff to try harder in customer service. Once again, on behalf of all Malibu hotel staff, I would like to thank your family for staying at the hotel, hoping to welcome your family again in the near future. Wishing your family good health.
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Nnk L.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
Delicious breakfast buffet, clean and comfortable accommodation! Every time we go to Vung Tau, our family books a room at Malibu.
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Accommodation's Reply
10 Sep 2025
Dear Guest, First of all, thank you and your family for choosing Malibu Hotel as a stopover during your family vacation in the coastal city of Vung Tau. With the desire to bring customers the most satisfaction in terms of service and facilities, Malibu staff always strives to improve themselves to improve the quality of service as well as bring the best experiences to customers. Your compliments help us know that you have had a wonderful experience at Malibu, this is a great source of encouragement for the hotel staff to try harder in customer service. Once again, on behalf of all Malibu hotel staff, I would like to thank your family for staying at the hotel, hoping to welcome your family again in the near future. Wishing your family good health.
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L***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.7
/10
Reviewed 3 week(s) ago
This time, on September 2nd, maybe because there were too many tourists, the smell of the elevator carpet, the hallway carpet, the toilet, and the room were not well taken care of. The room smell this time was different from the one during Tet, so it was not as fragrant. The previous times I ate minced porridge on the 6th floor, the bowl was very big, but now the bowl is very small. The swimming pool water is not clean, a bit cold. I hope the service quality is better.
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1 people find it helpful
Accommodation's Reply
06 Sep 2025
Dear Valued Guest, First of all, on behalf of the Board of Directors of Malibu Hotel, we would like to sincerely thank you for taking the time to respond and share your experience at The Malibu Hotel. We always appreciate your trust and support - it is the most valuable asset for the hotel's development. Therefore, the entire Malibu team constantly strives to improve our services, build practical customer care policies, and bring the most complete and memorable vacation experiences to our customers. However, during the service process, it is regrettable that there were shortcomings that affected your experience. We sincerely apologize and hope to receive your sympathy. When you have the opportunity to return to the coastal city of Vung Tau, we hope you will continue to give Malibu the opportunity to welcome and bring you a true vacation and see the changes from Malibu thanks to your sincere comments. Wishing you good health.
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LE THI C. N.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 3 week(s) ago
Overall, the experience was good when staying here except when checking in, there was an unpleasant smell in the room, which everyone guessed was camphor (no one could explain why there was this smell) so we had to inform the housekeeping to install an essential oil diffuser.
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Accommodation's Reply
03 Sep 2025
Dear Valued Guest, First of all, on behalf of the Board of Directors of Malibu Hotel, we would like to sincerely thank you for taking the time to respond and share your experience at The Malibu Hotel. We always appreciate your trust and support - it is the most valuable asset for the hotel's development. Therefore, the entire Malibu team constantly strives to improve our services, build practical customer care policies, and bring the most complete and memorable vacation experiences to our customers. However, during the service process, it is regrettable that there were shortcomings that affected your experience. We sincerely apologize and hope to receive your sympathy. When you have the opportunity to return to the coastal city of Vung Tau, we hope you will continue to give Malibu the opportunity to welcome and bring you a true vacation and see the changes from Malibu thanks to your sincere comments. Wishing you good health.
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N***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Friendly, enthusiastic and cheerful staff
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Accommodation's Reply
27 Aug 2025
Dear Guest, We are very grateful for your feedback on your stay at The Malibu Hotel Vung Tau. Your compliments are a source of motivation for the Malibu staff. We will share your compliments with our staff and are sure that this will be a source of encouragement for the entire staff as the Malibu team always strives to continuously improve the quality of our services. Thank you for staying at Malibu and hope that Malibu will have more opportunities to welcome you in the future. Wishing you good health.
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J***g
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Great experience will still visit this hotel next time
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Accommodation's Reply
27 Aug 2025
Dear Guest, First of all, thank you for choosing Malibu Hotel as your stopover during your vacation in the coastal city of Vung Tau. With the desire to bring customers the most satisfaction in terms of service and facilities, Malibu staff always strives to improve themselves to improve the quality of service as well as bring the best experiences to customers. Your compliments are one of the sources of motivation for the hotel to continue to develop and serve customers better and better. Once again, on behalf of all Malibu Hotel staff, I would like to thank you for staying at the hotel, and hope to welcome you again in the near future. Wishing you good health.
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D***G
icon-origin-TRAVELOKA
9.4
/10
Reviewed 6 week(s) ago
Friendly and enthusiastic staff. Clean and comfortable room, fast service.
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2 people find it helpful
Accommodation's Reply
14 Aug 2025
Dear Guest, First of all, thank you for choosing Malibu Hotel as your stopover during your recent vacation. With the desire to bring customers the most satisfaction in terms of service and facilities, Malibu staff always strives to improve themselves to improve the quality of service as well as bring the best experiences to customers. Your compliments are one of the sources of motivation for the hotel to continue to develop and serve customers better and better. Once again, on behalf of all Malibu Hotel staff, I would like to thank you for staying at the hotel, and hope to welcome you again in the near future. Wishing you good health.
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Phii A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
Clean rooms, varied breakfast, attentive and enthusiastic staff
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2 people find it helpful
Accommodation's Reply
06 Aug 2025
Dear Ms. Phi Anh, On behalf of the Malibu Hotel Board of Directors, we would like to thank you for using the services at Malibu and taking some of your precious time to contribute your comments on your experiences at the hotel. The desire to bring customers the most satisfaction with the services as well as the facilities is always the top criteria of the Malibu staff, your compliments bring joy and are a great source of encouragement for our entire staff. Once again, on behalf of all the Malibu Hotel staff, we would like to thank you for staying at the hotel, and hope to welcome you again in the near future. Wishing you good health.
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Nguyen T. A. T.
icon-origin-TRAVELOKA
7.0
/10
Reviewed 8 week(s) ago
My family had a great time in Malibu.
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Accommodation's Reply
05 Aug 2025
Dear Ms. Thu, On behalf of the Malibu Hotel Board of Directors, we would like to sincerely thank you for choosing our hotel services and taking the time to share your feelings and comments after your stay. Customer satisfaction is always the top goal that Malibu staff constantly strives for. Your sincere compliments not only bring joy but also serve as a great source of encouragement, adding positive spirit and energy to our team in our journey of service. Once again, we would like to send you our most sincere thanks for choosing to stay at Malibu Hotel. We hope to have the opportunity to welcome and serve you soon on your next visit. Wishing you and your family good health.
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NGUYEN C. T.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 9 week(s) ago
Too good for the money spent, near the beach, there are staff to pick you up and drop you off. Supported with early check-in and late check-out. Breakfast is quite diverse, the room is clean and comfortable. Should experience it.
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1 people find it helpful
Accommodation's Reply
24 Jul 2025
Dear Guest, On behalf of the Malibu Hotel Board of Directors, we would like to sincerely thank you for taking the time to share with us your wonderful experiences at the Malibu Hotel. The desire to bring customers the most satisfaction in terms of service and facilities is always the top priority of the Malibu staff. We are very pleased that you and your family had a perfect vacation at the Malibu Hotel. We are sure that the Malibu staff will continue to work hard to maintain and improve the quality of service provided to customers better and better. Once again, on behalf of all the Malibu Hotel staff, we would like to thank you for staying at the hotel. We hope to welcome you and your family again in the near future. Wishing you good health. Sincerely,
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H***h
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
The hotel is located in a great area, opposite is a delicious seafood restaurant, next to it is a noodle restaurant, it's very easy to get to the places I want. About the hotel room, I chose a room for 3 people, the wall in the middle seems a bit far away, hmm, for me, I don't like that part. The breakfast at the restaurant is extremely diverse. In general, the service at the hotel is very ok.
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Accommodation's Reply
24 Jul 2025
Dear Guest, On behalf of the Malibu Hotel Board of Directors, we would like to sincerely thank you for taking the time to share with us your wonderful experiences at the Malibu Hotel. The desire to bring customers the most satisfaction in terms of service and facilities is always the top priority of the Malibu staff. We are very pleased that you and your family had a perfect vacation at the Malibu Hotel. We are sure that the Malibu staff will continue to work hard to maintain and improve the quality of service provided to customers better and better. Once again, on behalf of all the Malibu Hotel staff, we would like to thank you for staying at the hotel. We hope to welcome you and your family again in the near future. Wishing you good health. Sincerely,
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H***G
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
Clean spacious room. Friendly staff. Shuttle to the beach.
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1 people find it helpful
Accommodation's Reply
24 Jul 2025
Dear Guest, On behalf of the Malibu Hotel Board of Directors, we would like to sincerely thank you for taking the time to share with us your wonderful experiences at the Malibu Hotel. The desire to bring customers the most satisfaction in terms of service and facilities is always the top priority of the Malibu staff. We are very pleased that you and your family had a perfect vacation at the Malibu Hotel. We are sure that the Malibu staff will continue to work hard to maintain and improve the quality of service provided to customers better and better. Once again, on behalf of all the Malibu Hotel staff, we would like to thank you for staying at the hotel. We hope to welcome you and your family again in the near future. Wishing you good health. Sincerely,
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NGUYEN
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
Customer care and consultation are very thoughtful and enthusiastic 🌹❤️
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1 people find it helpful
Accommodation's Reply
24 Jul 2025
Dear Guest, On behalf of the Malibu Hotel Board of Directors, we would like to sincerely thank you for taking the time to share with us your wonderful experiences at the Malibu Hotel. The desire to bring customers the most satisfaction in terms of service and facilities is always the top priority of the Malibu staff. We are very pleased that you and your family had a perfect vacation at the Malibu Hotel. We are sure that the Malibu staff will continue to work hard to maintain and improve the quality of service provided to customers better and better. Once again, on behalf of all the Malibu Hotel staff, we would like to thank you for staying at the hotel. We hope to welcome you and your family again in the near future. Wishing you good health. Sincerely,
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N***N
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 16 week(s) ago
The hotel has good service, the staff is extremely friendly, the security guard is enthusiastic when parking.
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2 people find it helpful
Accommodation's Reply
24 Jul 2025
Dear Guest, On behalf of the Malibu Hotel Board of Directors, we would like to sincerely thank you for taking the time to share with us your wonderful experiences at the Malibu Hotel. The desire to bring customers the most satisfaction in terms of service and facilities is always the top priority of the Malibu staff. We are very pleased that you and your family had a perfect vacation at the Malibu Hotel. We are sure that the Malibu staff will continue to work hard to maintain and improve the quality of service provided to customers better and better. Once again, on behalf of all the Malibu Hotel staff, we would like to thank you for staying at the hotel. We hope to welcome you and your family again in the near future. Wishing you good health. Sincerely,
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V***o
icon-origin-TRAVELOKA
8.5
/10
Reviewed 20 week(s) ago
Beautiful hotel with standard service suitable for small families to relax and travel to Vung Tau
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3 people find it helpful
Accommodation's Reply
09 May 2025
Dear Guest, First of all, on behalf of the Malibu Hotel Board of Directors, we would like to thank you for taking the time to give us your feedback on your service experiences at Malibu. With the criteria of providing customers with the best services and putting customer satisfaction first, the Malibu team always tries its best to improve the quality of service as well as the hotel's facilities. Therefore, your compliments are valuable gifts for Malibu Hotel to acknowledge and perfect, improve its system. Wishing you good health. Sincerely.
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L***ê
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 21 week(s) ago
HOTEL FRIENDLY STAFF PROFESSIONAL SERVICE
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2 people find it helpful
Accommodation's Reply
09 May 2025
Dear Guest, On behalf of the Malibu Hotel Board of Directors, we would like to thank you for trusting and using the services at Malibu and taking some of your precious time to contribute your comments on your family's experiences at the hotel. The desire to bring customers the most satisfaction with the service as well as the facilities is always the top criteria of the Malibu staff, your compliments are one of the sources of motivation for the hotel to continue to maintain and develop to serve customers better and better. Once again, on behalf of all the Malibu Hotel staff, we would like to thank your family for staying at the hotel, hoping to welcome your family again in the near future. Wishing your family good health. Best regards!
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Kam D.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 24 week(s) ago
Everything is great, the only downside is that the cable TV cannot connect to the internet to YouTube and Netflix.
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3 people find it helpful
Accommodation's Reply
15 Apr 2025
Dear Guest, On behalf of the Malibu Hotel Board of Directors, we would like to thank you for using the services at Malibu and taking some of your precious time to contribute your comments on your experiences at the hotel. The desire to bring customers the most satisfaction with the services as well as the facilities is always the top criteria of Malibu Hotel. The Customer Service Department will send your compliments and comments to the relevant departments to encourage and motivate the Malibu staff to always strive to further improve the quality of services provided to customers. Once again, on behalf of all Malibu Hotel staff, we would like to thank you for staying at the hotel, and hope to welcome you again in the near future. Wishing you good health. Best regards!
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T***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 24 week(s) ago
Go to VT and down there is squid noodle soup, go a little further there is the beach, go a little further there is a playground, there is food and drink. Convenient. Okay hotel
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1 people find it helpful
Accommodation's Reply
15 Apr 2025
Dear Guest, We would like to sincerely thank you for taking the time to share with us your wonderful experiences at Malibu Hotel. We are very pleased that you and your family had a perfect vacation at Malibu Hotel. We are sure that Malibu staff will continue to work hard to maintain and improve the quality of service provided to customers. We hope that we will have the opportunity to continue serving you soon. Thank you very much. Best regards!
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Đàm T.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 25 week(s) ago
Friendly staff, good food
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Accommodation's Reply
15 Apr 2025
Dear Guest, First of all, thank you for choosing Malibu Hotel as your family vacation destination in the coastal city of Vung Tau. With the desire to bring customers the most satisfaction in terms of service and facilities, Malibu staff always strives to improve themselves to improve the quality of service as well as bring the best experiences to customers. Your compliments are one of the sources of motivation for the hotel to continue to maintain and develop the services provided to customers better and better. Once again, on behalf of all Malibu Hotel staff, I would like to thank you for staying at the hotel, and hope to welcome you again in the near future. Wishing you good health. Sincerely!
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Number of reviews per page
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