Verified Traveler
8.5
/10
Reviewed 3 week(s) ago
The bathroom is poorly designed because it's too small; a sliding door would have been more efficient. The air conditioner is set to 22-24 degrees Celsius, but I'm still sweating because the mattress isn't breathable. A fan should be added to direct the airflow. The wooden floor creaks when walked on, and there's a strong damp smell due to the wood flooring.
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Accommodation's Reply
06 May 2026
Dear Valued Guest,
On behalf of the Malibu Hotel management, we would like to thank you for your valuable feedback regarding your stay.
At Malibu Hotel, providing the best service and facilities to all our guests is always our top priority. We are delighted to receive your valuable feedback regarding the hotel's facilities. We will take your suggestions seriously and incorporate them into our maintenance and improvement planning to provide even better service.
We look forward to welcoming you back to our hotel again. We will do our best to make your next stay even more comfortable and enjoyable.
We wish you good health.
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