Overall Ratings & Reviews Hotel La Arboleda

There were stains on every single bed sheet and pillow. We had a cockroach in our room. Some cocoon creatures on the ceilings. The shower head is something out of a nightmare. I’ve honestly never stayed in a dirtier room in my life. But the front desk staff were nice. Stay somewhere else.

Ok for the money

Great location for travelling through. Local area a bit rough.

Poor service

Check in was quick and easy, the bathroom sink had a leak that left a little puddle on the floor. Other than that all good.

The best Hotel Ever I loved

nice staff, but room is dirty. we had used toilet paper on floor and in the bin, blood stains on sheets and extremely old and dirty towels

Not how it looks like in the pictures, the bed was missing a leg, the bathrooms are awful

Excelente servicio, muy agradecido.

The pool needs a little more cleaning . The staff was excellent. Excellent service

Upon arrival their were ready to charge me for the stay even though I provided reservations information. After clearing things out they were asking me for my driving license and my government identification to hold them in a very insecure location. After going back and forth I asked them to cancel my reservation bc I was not going to be driving without driving license or without any proper identification. Very rude new administrator and really a poor educated arrogant person. After all she was not able to cancel my reservation nor she didn’t want to try as well.

You get what you pay for it’s OK

I felt like home

Overflow of people. No rooms no respect, no rest, I have reservations but I was amable to use it become they didn’t have rooms.

It is ok . my reservetion price was 25 plus taxes and fees 30 when i got there was being charged 35 so told the perwon my reservation is for 30 dollars and thats what i paid. Ots a nice humble quiet place. Wpuld be little better of they wpuld put little refegerator in each room.

The bathroom is terrible, A/C did not work properly, the trash deposit is right next the swing (under my bedroom's window)

helpful staff, a few quirks but very good value for money, great food, lots of construction but not their fault that

Kitchen and dorm bathroom too small for 4 but friendly people and for the price it is great value. Staff and management are very friendly. Will use it again if I am in the area. For people taking rooms, rooms are great and had WIFI too. Happy Holiday Season to all travellers.

I will definitely stay here again. Excellent services. The owners are great people. Loved their rooms, and the weather was perfect.

Excelente