Amazing

Shuttle service excellent. And very accommodating to adapting schedules.

The place was empty and plenty of help to make it a wonderful visit. However, the staff was inattentive and absent. Food was below average. Checked out a day early wishing for a better experience.

Employees are so helpful and nice

Good

The suites were perfect for my family of 5, it had three separate rooms & bathrooms, with a bunch of space and a kitchen. The area had everything you need, pool heated indoor and an outdoor pool. Gym, spa, restaurant. Straight path to the beach and a mall with a grocery store within walking distance. I mean a 3 minute walk not far at all. The manager was excellent and we should have talked to him the first day because he knew all the places to go. We will visit again and plan to get to the desert.

The positives: very kind and friendly staff, well maintained gardens, clean bedrooms and tidy environment. Pleasant and well maintained path to the private beach. Good VFM. The negatives: in October none of the bar area is open after 6pm, no food available other than going into the main Carthage Thalasso hotel. It isn’t immediately clear that you can use the Carthage Thalasso facilities, that should be much more easily found. The main indoor pool area is quite tired, with a roof that leaks in the rain. The main negative is the kitchen. It’s sold as self catering apartments but the kitchen is poorly equipped. We were in a suite meant to have a double bed and a sofa bed (which wasn’t a sofa bed- more on that later); so should theoretically sleep 4 and that was how it was described. However, the kitchen equipment consisted of 2 forks, 2 knives, 2 dessert spoons, 2 small cups and saucers, 2 small tumblers, 2 small plates and 2 small dinner plates. There was no cooking utensils. There was one ancient and grubby cooking pot and one frying pan with a very wobbly handle. To be fair the fridge and freezer were new and very clean. The bed situation was odd. As mentioned it was sold as “with sofa bed”- and there was a sofa where the back cushions could be taken off to make a bed. But we had to ask for extra bedding. In the general area: There’s no public transport though there are readily available taxis. The next door Carrefour supermarket is very well stocked and handy.

مريح عائلي

Dygtig og hjælpsom receptionister. Værelset var meget slidt og rengøring kunne være bedre, fandt ting under sengen der ikke var for børn. Roomservice personale kunne ikke engelsk, hvilket gav mange udfordringer. Generelt ikke særlig meget personale der kunne engelsk. Der var udfordringer med værelset og ting der ikke virkede undervejs men der blev reageret hurtigt på det. Ville vi komme igen, ja for der er heller ikke så mange alternativer men prisen passer bestemt ikke til kvaliteten.

Je recommande aux familles avec enfants ! C'était propre, calme. Le personnel disponible. Le pacha club excellent !

La nourriture est immonde