Four Points by Sheraton Plano

Explore Four Points by Sheraton Plano
9.0
Exceptional
From 969 reviews
Cleanliness

9.2

Room Comfort

9.0

Service and Facilites

9.2

Traveler Reviews Four Points by Sheraton Plano

Number of reviews per page
20
40
Top reviews
Laura
icon-Business with Friends
Business with Friends
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

One thing I would suggest is using some type of fabric softener on the linens. They were really stiff. Other than that the hotel was really nice!
David
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Check-in was a problem as the attendant ignored our prior reservation (and payment) and created a new one thus charging us a second time. The hotel had only down pillows and comforters, comfortable but I'm highly allergic to them. The attendant on duty tried to locate non-feather pillows and finally found one out of four. My wife enjoyed it while I used a blanket and bath towel for a pillow. The Assistant General Manager was very understanding and made everything right the next day so our second night was much better.
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Amirah
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Very clean and nice stay!
Jazzman
icon-Leisure
Leisure
8.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Great staff
Zechariah J
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Very nice and clean rooms, staff was very professional and nice.
Zaid
icon-Leisure
Leisure
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Great experience overall
Luis
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

I had higher hopes for the hotel; not bure if it was the color combination and decor, but it felt a bit dated. Also there was a large wet spot in our carpet.
Conner
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Very clean and aesthetic hotel! Staff was helpful and very nice! If I had to complain about anything it would be that the shower water didn’t get hot enough to melt my skin. But other than that it was a great experience!
MICHAEL
6.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

Friendly staff. Water pressure no more than a trickle. Water took 15-20 min to warm up. No weekend maintenance available.
Mohammad
icon-Business and Leisure with Partner
Business and Leisure with Partner
6.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Beds were noisy and pillow were smelly.
Jason
icon-Leisure
Leisure
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Customer service on arrival were very helpful, in particular Darius the assistant manager was outstanding
Valeria
icon-with Partner
with Partner
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Rooms were big and clean. Staff was also very friendly and helpful.
Kelly
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Staff really took care of us !! Rooms were ready early as requested , they helped bandage 1 person in our party that cut himself , they were attentive to our children, and just overall helpful and attentive . This hotel was very convenient, clean, etc, and I will definitely stay here again when in the area . So a BIG thank you to all the staff!
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Chris
10.0
/10
Reviewed 41 week(s) ago

Hotels.com verified review

Had a great experience
Cathy
icon-Leisure
Leisure
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

clean and quiet, of course I was on the 4th floor.
Tameka
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

This hotel was super close to Grandscapes. It is a beautiful property and the staff was amazing.
Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 42 week(s) ago

Hotels.com verified review

This hotel was in a nice area, quaint, clean and the staff was very friendly. 10 out of 10 recommend.
Dustin
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

We picked this hotel last minute and were pleased .
Roger P
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

The staff was very helpful and friendly!
Carlos
8.0
/10
Reviewed 49 week(s) ago

Hotels.com verified review

Dry comfortable and accommodating for what we needed and very safe and nice area
Number of reviews per page
20
40