Dear Guest, Thank you for your feedback regarding your stay at our hotel. We apologize for the inconvenience that our service and facilities did not meet your expectations. The front desk, reception, guest rooms, and lobby are currently undergoing maintenance and renovations. We apologize for any inconvenience this may cause. We have communicated your feedback to the relevant departments and will consider and improve our services in the future. We will continue to strive to provide even better service. Thank you. Nguyen Khac Mo - General Manager

Dear Guest, Thank you for appreciating the cleanliness, service and friendliness of the hotel staff. We look forward to welcoming you back soon. Best regards, Nguyen Ke Mao - General Manager

Dear Mr./Ms. Vu Huynh, First of all, we would like to thank you for choosing our hotel and taking the time to share your review. We are sorry to hear that the breakfast during your recent stay did not meet your expectations, especially compared to previous experiences. Your comments are valuable feedback that helps us review the quality of our services and make timely adjustments. We are reviewing our menu and breakfast service process to ensure a more diverse and quality experience for all our guests. We look forward to welcoming and serving you better in the future. Best regards, Nguyen Ke Mao - Managing Director

Dear Guest, Thank you for taking the time to share your feelings about the hotel. We are very pleased to receive compliments about the enthusiasm and cheerfulness of the staff - this is something our team always strives to maintain every day. We are also sorry that the breakfast did not meet your expectations. The hotel would like to take note of your comments about the quantity and quality of the breakfast, and will work with the kitchen department to improve in the near future. We look forward to welcoming you back in the near future to have the opportunity to serve you better. Sincerely, Nguyen Ke Mao - Executive Director

Dear Sir/Madam, Thank you for taking the time to share your experience during your stay at the hotel. I sincerely apologize for the shortcomings that have affected your trip this time. I understand that this has diminished your experience, and I am truly sorry for that. I will pass your feedback to the relevant departments to ensure the breakfast buffet improves. Thank you very much, and we look forward to welcoming you back to the hotel in the near future. Tran Yen Vinh - General Manager

Dear Ms. Thanh H., Thank you for taking the time to review and share your experience at the hotel. We are sorry to hear that the service did not meet your expectations. We are always striving to improve our service quality and customer satisfaction is our top priority. Your opinion is very important to us and we will carefully consider the points you have raised for improvement. We hope to have the opportunity to serve you better in the future. Tran Yen Vinh - Executive Director

Dear Ms. H, Thank you for taking the time to share your recent hotel experience. I am very happy that you noted the cleanliness of the hotel room. This is our motivation in the journey of providing services to Customers. Hope to welcome you back to the hotel in the near future. Tran Yen Vinh - GM

Best regards from Muong Thanh Luxury Ca Mau Hotel! Thank you for using the service at the Hotel. We wish you good health. We look forward to welcoming you back in your next stay!

Best regards from Muong Thanh Luxury Ca Mau Hotel! Thank you for using the service at the Hotel. We wish you good health. We look forward to welcoming you back in your next stay!