6.8
Pleasant
From 16 reviews
Cleanliness

7.6

Room Comfort

7.0

Service and Facilites

6.4

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Traveler Reviews Custom Luxury Suite - By Elite Suites

Number of reviews per page
20
40
Top reviews
Verified traveler
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 283 week(s) ago

Expedia Group verified review

The address provided was incorrect it took 2 hours before we were contacted and shown to the unit by a very pleasant young lady. The unit was very shabby to say the least. AC was locked and could not be changed. We moved out the following morning even though we had paid for 4 or 5 nights it was that bad
Verified traveler
icon-Leisure
Leisure
6.0
/10
Reviewed 326 week(s) ago

Expedia Group verified review

Was advertised as 700 square feet was only 500 square feet
Chantel
10.0
/10
Reviewed 332 week(s) ago

Hotels.com verified review

Great, responsive team. Loved the bldg and amenities. Great location.
Casimiro Y.
10.0
/10
Reviewed 342 week(s) ago

Vrbo verified review

The view was amazing, really comfortable place. The manger was easily accessible if needed. I’d definitely stay here again the next time I travel to Canada! Thank you.
Justine
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 347 week(s) ago

Expedia Group verified review

I liked that it had a kitchen, and 2 bathrooms. This was basically an apartment, not really a hotel. The place was nice, but it was annoying when the building fire alarm went off since it was loud and the elevators would be shut down. I feel like the towels could have been cleaner, there were stains on them, so we bought our own soap and washed them again. We liked that their was a washing machine. Also they didn’t provide rags so we had to buy some. We asked to stay an hr later than check out, the guy said it was fine. The cleaning lady showed up 45 before we had to leave and asked to use the washing machine, but really she just started cleaning. So we were there getting our stuff together and she’s just pulling up all the sheets. Seemed like she was cleaning with vinegar... which was kinda gross considering it’s a place multiple people stay in. But regardless we had a good time. Tv and WiFi were good. And kitchenware.
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