Overall Ratings & Reviews Porto Alegre

Peaceful, directly across from the ocean! Easy access to the main island highway and good restaurants within walking distance!

Pros: Fabulous outlook on the top floor for breakfast and great view from the pool both over the small bay/harbour area out to sea. Pool never busy during our stay (September) Very clean, spacious room 311, triple (partial sea view, though this was only when at the edge of the balcony. ) Friendly and helpful staff, happy to pre-book taxi or help arrange excursions. Very handy for the very frequent local bus. (Tickets are cheaper from the little kiosk or mini market on the way to Kalamaki bus stop. Buy in bulk and go to the closer bus stop if strolling really isn't your thing.) Very quiet overnight. Air con worked well, around 33c outside, room kept at 23 was very comfortable and the air con was quiet. (It was noiser if trying to get to 16c but that was impossibly cool and not comfortable to live in!) Small selection of restaurants nearby. Easy walk this beach. Cons: it's on the coast road so there's a measure of traffic noise at the pool. Breakfast was basic, ample but well short of amazing. (Ham and orange drink of low quality, not sure if the bacon was real, plenty of egg and cake options) It's 3 miles outside Chania centre, this might not suit everyone. Summary, I'd come again.

It was a really nice property on the water. A very nice pool and the breakfast was on the rooftop and very good!

This hotel was dirty and old. There was mold in the bathrooms. The bedding was uncomfortable. They didn’t properly clean the room. I pulled the comforter off and there were stains and a dead fly. The closet and drawers smelled bad and so did the hallways and elevator. Every time we used the sink a soapy foam would come up of the drain on the bathroom floor. The shower curtain was disgusting. The staff was not courteous or friendly. A pair of my shorts went missing during the trip and I asked them several times to look for them. They never found them. One day we accidentally spilled a drink in the hallway by our room. I notified the reception and she didn’t have access to a mop. She handed me paper towels instead. They also didn’t supply us with enough toilet paper. They never replaced the soap in the room either. They didn’t like to give clean towels. The breakfast was not very good. The coffee was instant and the juice was not fresh. I noticed a lot of times the food was leftover from the day before. They were also oddly strict and rude. They didn’t allow us to even take a cup of milk to the room. While enjoying the pool one morning one of the staff members came out to tell the kids at the pool they are not allowed to jump in. No iron in the room so I used my portable steamer. The steamer accidentally stained the sheet. They were quick to charge me 35 euro at checkout for a scratchy sheet they probably had from 1980. They didn’t compensate me for the missing shorts.

This hotel was dirty and old. There was mold in the bathrooms. The bedding was uncomfortable. They didn’t properly clean the room. I pulled the comforter off and there were stains and a dead fly. The closet and drawers smelled bad and so did the hallways and elevator. Every time we used the sink a soapy foam would come up of the drain on the bathroom floor. The shower curtain was disgusting. The staff was not courteous or friendly. A pair of my shorts went missing during the trip and I asked them several times to look for them. They never found them. One day we accidentally spilled a drink in the hallway by our room. I notified the reception and she didn’t have access to a mop. She handed me paper towels instead. They also didn’t supply us with enough toilet paper. They never replaced the soap in the room either. They didn’t like to give clean towels. The breakfast was not very good. The coffee was instant and the juice was not fresh. I noticed a lot of times the food was leftover from the day before. They were also oddly strict and rude. They didn’t allow us to even take a cup of milk to the room. While enjoying the pool one morning one of the staff members came out to tell the kids at the pool they are not allowed to jump in. No iron in the room so I used my portable steamer. The steamer accidentally stained the sheet. They were quick to charge me 35 euro at checkout for a scratchy sheet that was so old.They didn’t compensate me for the missing shorts.

Welcoming staff at check in Comfy bed, nice and firm. However the bedding is a sheet and odd scratchy cover. Nice location, lovely view at breakfast. But the breakfast is awful. The "hot" food is lukewarm at best. The coffee tastes like instant. The orange juice, is orange in colour, however it's certainly not fresh juice. Quite a limited selection too. 5 minutes walk from a really nice shallow beach with a nice bar on it. Very relaxing. Was a place to sleep. But nothing special. Wasn't sure if the pool bar was open, only saw 1 person use the pool all week.

The hotel was well maintained.Love the beach front view from the balcony.

They was lovely and very relaxed.

Excellent hotel that should be rated higher then just 3 stars The only thing I would add to the breakfast is that they should have some yogurt or oats for babies But the rest very good , the rooms were very comfortable, spacious and the staff very friendly The cleaning staff was impeccable

We loved the location of the hotel, very close to Chania, great restaurants nearby. The breakfast on the rooftop terrace with a view to the sea is absolutely lovely, great food choices. Beds are comfortable, staff is very friendly, kind and professional. Very clean and well maintained hotel. We loved our stay at Porto Alegre!

Loved the fact that it was small,clean and friendly It was very clean and welcoming

The views were amazing. I would never stay at this hotel again. No iron, we had to go purchase one as we were attending a wedding. Your only allowed 2 towels per day in your room. Mold in bathroom. Pool closes at 8:30. You can’t bring coffee to your room from the rooftop breakfast. Your only allowed one key so if there’s 2 people staying in the room it’s very inconvenient.

Cleanliness was great in the property. Lack of pretty much anything other than bread or lack of gluten free options at breakfast. Hotel is nice and you get what you pay for really. Bit far out from Chania but the bus is handy and cheap

Nice staff, decent value for money, nice parking, I would not choose the semi basement room. Breakfast is poor.

We absolutely *LOVED* our time at Porto Alegre. We were here for about 10 days--the first week was for work and the second half was for fun. The staff are all so friendly, we loved interacting with Aristea, she was so kind and so helpful. She helped us book a car (which was cheaper and better than the rental agencies down the street). She helped us book a tour to the Samaria Gorge (which was also cheaper than had we booked it online). The property is beautiful, and the view from the (free) breakfast hall is serene. There are several beaches just walking distance away. If you walk just past Iguana's Beach to the next cove, there is a little sea cave you can swim to or walk to and explore. The local restaurants are very friendly, too. We stayed in a Triple bedroom with sea view and it was very spacious with a kitchenette if you want to eat in. We sometimes ate at the bar downstairs for a snack, where the staff made simple sandwiches. We enjoyed conversing with the staff and learning more about Chania and their lives as well. The pool is beautiful with a view of the sea across the road. The place is just an hour's drive from Balos and about an hour and twenty minutes from Elafonisi. We liked that it was away from the bustle of the center of Chania, but still close enough for a 10 euro cab drive into town. We can't recommend Porto Alegre enough, we really didn't want to leave our magical time in Chania. Highly recommend!

The view of the sea from our balcony was fabulous, but the view from the rooftop breakfast area was sublime and having the option to sit out side was a winner for us. The pool was a good size and reasonably sheltered and clean.

We spend 3 days in this hotel and loved it. The room was clean room service was awesome (we had money all over the place in the room and not a single penny was missing). The hotel has a really nice pool that unfortunately didnt get the chance to swim in...we were gonne the whole day and when we would arrive at the hotel from our trips we were too tired lol. Breakfast is delicious and has a lot of diversity. The view is absolutely breathtaking. Great stay

Hotel was in a quieter location which was the reason I chose it. It was an easy bus ride either way to Chania or Platania. Comfortable room with own balcony. Pool was located at front with a sea view.

We stayed for ten days. Very nice clean hotel. Very friendly and helpful staff.

Really nice hotel, room amazing worth spending a bit extra or a sea view. Staff couldn't be more helpful. Pool area spotless Bus stop outside straight into Chania town Plenty of bars within 10 mins walk Would I go back again - YES