Overall Ratings & Reviews Solace Hotel Makati

The face of the hotel was a bit scary, even the sofa in the lobby was a bit awkward to be seated since it was closed.

The staff are great, I commend their service but there is no complementary toothbrush and slippers, bed frame is defective (hope they can fix it) and there is a little cockroach. But its all fine I like the attitude of the staff.

My dad said, it was nice, clean and decent place for a temporary stay.

The place was clean and hotel staff were courteous and friendly. Please schedule deep cleaning of shower heads.

Accomodating front desk. Cozy place to stay-in. 🙂.

I had pleasant stay here, the staff are so nice in here. Highly recommended 👍

The staff are very nice, very clean.

We were not able to used the swimming pool

People there were accommodating and nice, especially Sam. Their lines are working and always open. So, if ever you have questions you could easily send a text message or call or even in emails, they are all responsive! Kudos!

Staff are welcoming. Will really stay again. Comfortable and easy to check in. Location is convinient too.

I have to wait a long time to check in.

1. no one assisted me going to the room or no one help me carry my bag no one greeted at me the receptionist seems very busy and rushing things she does not explain some details like the free wifi,etc. at the cr, no free toothbrush and toothpaste no slippers available but overall, it's okay. the room was clean and comfy. but staffs seems not friendly.

Highly recommended. The room was clean and well-organized. The receptionist even helped me find a phone charger because I forgot mine. So kind and accommodating! 💯

I had a great stay at Solace hotel. The room is so clean and very spacious. I admire the interiors of this hotel. Will definitely come back soon.

The hotel is amazing and clean. The staff are very approachable. I'd highly recommend this hotel to any one.

Very nice location. Good service. Overall we had a comfortable stay.

So far so good.. satisfied for the service and comfort..

Parking: we didn't have any problem, smooth lang. It was even a saturday. Room: decent size, I liked how it was designed very efficient positioning and furnitures. Bathroom: super clean, nice hot shower, very steady steam, unlike others na the water's temp is getting high the longer you stay at the shower, this one is steady. Toilet has bidet. Aircon is good. TV a little bit small for my liking. Wifi unstable. Pleasant employees. Great deal! More power.

the place is so good and clean. the staffs are friendly and courteous. we did not expect such a nice room for that room rate. its really awesome!!!

The beddings smells bad had a foul odor need to be wash very well.