Imperhotel by Umbral

Explore Imperhotel by Umbral
8.6
Very Good
From 162 reviews
Cleanliness

9.0

Room Comfort

9.4

Service and Facilites

8.2

Traveler Reviews Imperhotel by Umbral

Number of reviews per page
20
40
Top reviews
Gorette
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Amazing
Aline
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Près de l épicerie et du stationnement
Sharon
icon-Friends and family Family
Friends and family Family
4.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Very disappointing experience here and we were thankful it was just a 1 night stay. We had booked 2 triple rooms and arrived about 2.20pm following a 400km drive. Reception staff informed me we couldnt check in until 3pm with no offer to store our baggage etc in the interim period so we had to take back to the car. On entering 1 of our rooms we realised immediately the AC wasn't working and asked reception if they could pls have fixed because temps were very high and we had 3 people sharing a room. We had to enquire again at 9pm as we didnt hear back and were informed that it was broken and they didnt have any other rooms so we would have to tolerate the heat. Our 2nd room had working AC with a temp that couldn't be controlled so they were freezing through the night and had shutters that didn't work so had no way of having privacy from outside their room. They didnt have a shower curtain and the TV didn't work. There was also no working WiFi and no help at all from staff on any issue that was raised. Overall a very disappointing stay and not somewhere any of us would wish to stay again.
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Consuelo
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Excelente cálido en su atención y organización y super limpio
Charles
icon-with Children
with Children
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Airless room, we had to open room window to street (noisy) and room door to the hallway to get air. No air-conditioning at the time. No microwave, no teapot, no refrigerator, just a bare room, clean, hotel staff was pleasant. Okay for a night (bring a fan or two), convenient location. Seems to consider itself to be an upscale modern hotel, but it falls short.
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Leonilda
icon-with Friends
with Friends
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Very nice place 👌
Carlos
icon-Friends and family Family
Friends and family Family
6.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Decent hotel , very close to the sanctuary, staff not very helpful, wasn’t adviced that breakfast has to be reserved the night before , other than that ok
Maria
icon-Family
Family
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Very clean and located close by the Fátima shrine.
Arcangela
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

It was a nice and clean room. Staff very pleasant. The only problem there is no iron to ion my clothes. Called the desk but they don’t have one
Ana
icon-with Partner
with Partner
6.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

The room was ckean
Pui Ki Becky
icon-Friends and family Family
Friends and family Family
8.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Internet is fast. But there is no kettle or any cups or glass in the room
Edwin
icon-Family
Family
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Big family room. Near to the Basilica of Fatima
Joseph Labayo
icon-with Children
with Children
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

If visiting Fátima, great hotel to stay. Walking distance to the church and sites. It’s also near town where a great selection of restaurants and shopping are available. Highly recommended.
Ceu
icon-Friends and family Family
Friends and family Family
10.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

It was a girl I forgot her name who was the receptionist yesterday night she was outstanding and super nice. They help me to leave my luggage and food was amazing closest to everything g. We got the best and bless experience in this place. We defenitly will recommended.
Lourdes
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Great service, cleanliness and location!
Sylvia
icon-with Partner
with Partner
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

We had a great stay at this hotel. The staff was friendly and helpful, check-in was quick, and the room was clean and comfortable. The location was convenient, making it easy to get around and explore. Overall, it was a pleasant experience, and I would definitely stay here again.
Carlos
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

clean , close by and exccelent cost/benefit
Camila
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Clean room
Bijo
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

good place to stay to visit Fatima shrine
Ewa
icon-Leisure
Leisure
8.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Convienient and good service.
Number of reviews per page
20
40