9.2
Exceptional
From 332 reviews
Cleanliness

9.2

Room Comfort

9.2

Location

5.0

Service and Facilites

9.2

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Traveler Reviews Yufuin Baien Garden Resort

Number of reviews per page
20
40
Top reviews
Verified traveler
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

The air-conditioning in the room was insufficient, leaving the room fairly cold, especially the toilet room. Amenities in bathroom were not ample, and there was no housekeeping after 10pm. I had to brush my teeth without toothpaste that night. Food was not amazing. I was expecting a better experience with the price I paid.
WEE LENG
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

A suggestion for the hotel to consider: to implement a system for guests to know whether the family bath/onsens are available. Otherwise guests have to keep physically walking to the onsens to check availability. Also the signage to the entrance of the hotel could be clearer (it was a little confusing for a non-Japanese speaking guest) as there seemed to be 2 entrances.
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SANG YOUNG
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

It was a great opportunity to experience Japanese vibes and cuisine. The only issue I had was the cleanliness. The humidifier had terrible mold and the public bath wasn’t clean. It wasn’t even as clean as cheaper business hotels.
AI LEE CHLOE
10.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Comfortable stay at Baien resort and walking distance 10 mins to the lake and shopping trip. Took a taxi from Yufuin station and cost JPY800. We enjoyed our stroll and admiring the autum foliage while walking out to the lake. It has 2 nice private onsens and 1 separate public onsen for male and female. Dinner and breakfast were delicious, staff are friendly. Recommended and enjoyable stay.
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Wen
icon-Leisure
Leisure
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

What a wonderful hotel for vacation in Yufuin. The hotel room is immaculate and the staff service is superb. I will stay at Baien Garden Resort again when I visit Yufuin area.
Anthony
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

The family and public onsens are very aesthetic.
TECK MENG LAWRENCE
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

First time staying with as a family of 3 with a young toddler. Half board included breakfast and dinner which was different for the 2 nights we stayed. Great rooms, clean and spacious. Hotel exterior was also very peaceful and nice. Staff were very friendly and spoke good English. Superb service. Will be back again!
Elizabeth
10.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

Gorgeous gardens and a massive outdoor bath made this a special stay.
Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 63 week(s) ago

Hotels.com verified review

What a beautiful property. Facilities were very nice and the onsen gave a spectacular view of the mountain. Food provided was delicious and plentiful. Would love to stay again
cecilia
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

Great kaiseki dinner and breakfast.nice onsen bath and beautiful hotel ground. I will be back!
Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 127 week(s) ago

Hotels.com verified review

The annex was just perfect for a special family trip with kids. The service was incredible. Will definitely go back.
Suny
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 128 week(s) ago

Hotels.com verified review

It’s so nice to be with family and friends. Staffs are very nice and helpful.
HIROYOSHI
10.0
/10
Reviewed 145 week(s) ago

Hotels.com verified review

It was the best Japanese style Ryokan I’ve ever stayed!! Especially open air bath (Rotenburo) with Mt. Yufu view was wonderful!
Mikiko
icon-Leisure
Leisure
10.0
/10
Reviewed 159 week(s) ago

Expedia Group verified review

Nice mix of tradition and modern. Beautiful garden, clean comfy baths, and well trained staffs… just perfect! I recommend this place to anyone!!
Verified traveler
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 332 week(s) ago

Expedia Group verified review

The hotel is clean and the staff is very nice. One more special point is the staff would bring us to the facilities instead of just showing the map. And, my package included half board, they also introduce the food no matter in dinner or breakfast, so considerated. Highly recommend!
Verified traveler
10.0
/10
Reviewed 363 week(s) ago

Expedia Group verified review

The baths have wonderful views. The meals are very generous portions. The staff are very attentive and helpful. The gardenias in the gardens are beautiful and very fragrant. Good walking distance from the town or cheap cab fare.
Verified traveler
8.0
/10
Reviewed 438 week(s) ago

Expedia Group verified review

전반적으로 좋았음 특히 노천탕이 멋졌음 아쉬운점은 히터소리가 잠을 설칠정도로 시끄러웠고 체크아웃하고 떠날때 아무도 인사해주는 사람없이 아주 어색하게 거길 나옴
Shawn
10.0
/10
Reviewed 439 week(s) ago

Expedia Group verified review

Great spot to relax and get take a break from backpacking. Beautiful views, nice onsen and traditional Japanese food.
Wai Yuen
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

員工態度友善殷勤 They are very helpful There is free drink bar for soft drinks and wine
Yun-jung
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

조식과 석식 모두 좋았고, 조식 후 마실 수 있는 커피가 맛있었습니다. 온천하기에도 좋았고, 직원들도 친절했습니다.
Number of reviews per page
20
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