There is piano or background music playing 24 hours a day, which makes it very difficult to sleep. Every morning, live music begins as early as 8:00 a.m. For this reason, I will not be returning.
Shannon
Business and Leisure with Partner
6.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
This property has a beautiful lobby and that’s it . The rooms are tiny and basic . The towels were old and thin as paper . The toilet needed to be replaced . The bathroom renovation was poorly done . The linen was stale ! Just a NO NEVER AGAIN !! Also when I checked in no one offered to help with my luggage.
Esther
Leisure
8.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
The property is in an excellent location literally in the middle of everything! The food was good and room service was fast. There are a few minor maintenance issues they need to address and i think a premium room should come with a balcony. But i would recommend it if you want to explore the area and enjoy food in the area as well
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Migdalia
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Very nice hotel! Staff is very friendly
Michael
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Location
Lori
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
The hotel was lovely and staff very friendly. Great location.
Dia
Business and Leisure
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Exquisitly maintained and just about perfectly located.
W Wayne
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
The hotel is in a great location in old-town, within walking distance to many great restaurants and shops. The facility is in great shape, clean and comfortable room. The staff was very friendly and helpful.
Mary
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Nice place to stay in Panama City, great breakfast. It is in walking distance of a lot of interesting places and shops.
Amy
Leisure
6.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
The hotel is beautiful and historic so it is unique. The food was decent. The staff were nice but sometimes had difficulty communicating due to language barriers They do have a great location in town
Lucy
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
The music in the hotel, it's location couldn't be better in Casco Viejo.
iIt's a beautiful classic hotel with a lovely lobby, modern rooms and bathrooms.
Barrington
10.0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
Excellent Hotel. Centrally located in the Casco Viejo / Historic District of Panama City. Pianist or Cellist in the lobby most days - - so nice soft live music. Didn't try the hotel restaurant because there are so many interesting restaurants within 5 min walking distance. Only partial negative is thin walls - so you do here stuff of the adjacent rooms
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MIGUEL GARRIGA
Leisure with Children
10.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Restaurant is overpriced, zero quality or food proposition and the staff is really bad. It is a pity, since the hotel and the concierge are very nice.
Michele
Leisure with Friends
10.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Awesome totally enjoyed everything about the hotel
George
Leisure Family
10.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
location
Barbara
Leisure with Friends
8.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
Staff were friendly although language was a barrier in many situations. Recommended drivers did not understand or speak english well enough to take us to specific destinations. Very eager to have you use their services but the lack of understanding was a concern and we would end up on drives that didnt lead to our destination around the city.
We really liked our room and the hotel location however it was extremely noisy until late at night and started early in the morning.
We really liked Kimberly at the front desk and her communication and helpful attitude were extremely welcome for our stay.
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Gongyu
Leisure Family
10.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
Very nice location. Great staff.
Verified traveler
Friends and Family
8.0
/10
Reviewed 21 week(s) ago
Hotels.com verified review
The hotel was generally clean. We had to stay in 2 different "family rooms" with one being much larger than the other. We were charged twice and are still trying to get the bill fixed. The public area of the hotel is quite beautiful and there is often someone playing the piano which can be heard evn inside one's room. The room was clean. Both rooms looked into an interior courtyard and the windows couldn't be opened.
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Olivier-Laurent
6.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
Not that good very poor service in a beautiful serounding
Jude Marie
Leisure with Friends
10.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
The property is gorgeous, located in the heart of Casco Viejo. Many dining options available at the hotel and nearby. The staff at this facility truly provide the best customer service experience for me.