Nice place and enjoyed the experience. Onsen was wonderful.

Staff and food were excellent. Property is old and needs upgrading. It rained overnight while we were there and the hotel leaked in corridors. Water everywhere in corridors and the stairs between floors. Rooms acceptable but not as clean as they should be. This hotel has a sister hotel across the street and that is where most of the facilities are, big onsen bath etc.

The entire process was excellent. The onsen was fantastic. The manager was the best ever. Will definitely be going agein

Very beautiful Ibsen hotel great for a getaway! It said it was close to a beach but if you don’t mind driving 30 minutes to an hour to get to a beach then it was fantastic. Very nice to sit in the Ibsen and listen to the waves crash after a long day! The food was phenomenal! There was so much good food I had to stop eating but I couldn’t help but try one more! Overall great stay just wish it was closer to the beach.

CozyThe area is quiet and relaxing. Dinner and breakfast very delicious. Hotel staff is very nice and helpful.

Great hotel, but the pool closes at 5pm and doesn't open until 9am. The nice staff let us swim after 5pm. The breakfast is set only at a certain time so that can be inconvenient. Overall, very nice hotel and the staff is amazing!

I stayed at this small hotel for a night on a recent weekend trip out to Shimoda to visit some beaches. Getting there with luggage was quite easy since they have a shuttle bus service from the closest train station, Izu-Inatori. They recommend you call them in advance of your arrival, but I was quite lucky in that there was an employee holding a banner with the hotel name on it. When I asked him about the shuttle bus he guided us to it and in a few minutes we were at the hotel. Check-in was a breeze. As soon as we came through the front door we switched over to some hotel-provided sandals and were lead to some couches in the lobby to relax. We were provided juice and some light jelly snacks. An employee came over and began taking my information to confirm the booking (including making copies of my passport and my friend's passport) as well as providing me information on the breakfast that was included in my room, where the afternoon tea/pancake service was held and which hot springs and pools were available. We ended up using one of the private baths in the hotel since we are both tattooed (it can be difficult traveling in Japan with tattoos) so i can't comment on the public pool that is available in the sister hotel across the street. The afternoon pancake service was nice and breakfast the following morning was very good. Even though Japanese style breakfast is far from my favorite I still enjoyed the steamed vegetables and fish quite a bit.

I just looking for a simple hotel to stay, close to the beach and I've found more than that at the Shinyu no Yado Sazana. Gorgeous hotel with a great Asian decoration, beautiful rooms, outdoor pool and great staff. Couldn't be better.

お部屋がアップグレードされてました！ お陰さまで露天風呂付客室になり、子供らと一緒に気兼ねなくお風呂入れて大満足でした。

部屋、ロケーション、接客共に素晴らしかったです！是非また行きたい！

ひとりで宿泊できることが最大の魅力です。 オーシャンビューの大浴場や充実した食事も 非日常的で気に入っています。 つい リピートしてしまいます。

居室のホコリが多く　くしゃみが止まらなかったのが残念。 お料理は大変満足しました。 ホテルの女性スタッフは一生懸命説明してくれて心遣いを感じました。

料理のコースが選べると良かった

The facilities are OK, but we felt it was too expensive for the cost of lodging without breakfast. We also felt that the staffs were not kind and friendly compared with the other Japanese inns or hotels we used. In addition, thee places for dinner or breakfast were scares near the hotel.

氛圍很好 服務周到 設施也很棒 房間內可看到海 早餐真的無敵豐富 精美小禮物也很漂亮用心 大家人都很好 很開心選了這間飯店

本館の5階の露天風呂が絶景でした。 お食事もとても美味しく、金目鯛の煮付けが食べきれずもったいなかったです。

食事が凝っていてとても美味しかったです。 あんな大きな金目鯛の煮付けが食べられるとは思いませんでした。 周りには特に何も無いので夜はホテルでゆっくりする感じです。

スタッフは親切だったが、お風呂の場所が分かりにくかったのと、お風呂が熱すぎて残念だった。

朝の7時に突然部屋の電話がなり、何事かと思い電話にでると、「本日清掃は入りますか？」の確認電話だった。 睡眠薬を飲まないと寝れない私でやっと寝れた日にそんな内容で叩き起こされるとは思ってもみなかった。 チェックアウトの日は私が悪いのですが、10時のチェックアウトに間に合わず、10:40頃にチェックアウトをしたところ、30分分の延長料金をしっかり払わされました。 昨日の対応さえなければ何も思いませんでしたが、さすがにモヤモヤする宿でした。もう二度と泊まりません。

とても良かったです。