Terrible we arrived from far away and they didnt respect our paid reservation that we did two Months ago.

Wonderful desk staff who were extremely helpful and communicative.

The hotel is very nice, clean & comfortable. The staff was very professional & friendly. The location is convenient. I will definitely stay there again.

The hotel was a mixture of old and new cleverly blended together. Our room was beautiful. The breakfast was excellent. The staff were welcoming and very helpful.

Very helpful Staff. Pleasant place to stay. Beautiful nature surroundings.

Nice hotel but location a little bit of the touristic path in a very little village. More suitable for outdoors activities.

We stayed 3 nights in this hotel and found it to be excellent in every way. Really high standards of cleanliness and professionalism was maintained through our stay.

We loved this old Palace that was renovated to a hotel. Bravo for giving this town they can have something to be proud of. Staff especially Ana Bela was very helpful and pleasant and spoke English. Went out of her way to make us feel comfortable. Nice village in walking distance. Grocery store, restaurants, butchers,jewelry store,just about everything you need. Reasonable price.

Although some of the locals frown on the building, someone preserved the old Casa into to a modern facility with a great and welcoming staff who can not do enough to make you comfortable. When I left yesterday Ana Bela and Hugo at the front desk were dotting over me as I departed.

We arrived late and called the hotel when on our way. Got in contact with an exceptional serviceminded young man who we later learned is an Intern. He waited for us when time had passed the check in time and he was extremely helpful and assured us not to worry about the late arrival. The hotel is very high standard and we would recommend it too anyone, especially because of the fantastic service we got from the Intern, believe his name was Andre.

Restaurang closed. Pool closed. Room lacks fridge. Poorly cleaned. A pair of old socks were on the floor. Silverfish in the shower. Standard not in 4-star class. Staff nice snd helpful.

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A chover e para passar a porta apertada com as malas com dois funcionários no seu interior ninguém se chegou sequer para segurar a porta. No pequeno almoço não existia ninguém CC são fosse necessário algo/repor

O quarto de hotel precisa de manutenção. Os móveis, paredes e chão tinham riscos e mossas e a porta do duche abria e fechava com muita dificuldade. O hotel também fica sem nenhum empregado a partir das 20h e só há uma pessoa em permanência durante o dia (a mesma pessoa que serve o pequeno almoço faz o trabalho de receção, etc.). No entanto, o atendimento foi impecável e fomos tratados sempre com um sorriso e simpatia.

Excelente !

Hotel bonito, bem cuidado, óptima piscina, muito tranquilo, pessoal simpático e atencioso. Deverão melhorar o pequeno almoço (sumo de laranja natural não está incluído e tem de se pagar à parte... )

O hotel é lindo! Mas isso não é suficiente. Quando chegamos, o quarto estava sujo e precisamos ficar esperando que uma funcionária que cuidava do bar fosse limpá-lo. Na verdade, o hotel não tem funcionários suficientes. No desjejum, o funcionário que cuidava do salão foi para a cozinha preparar meus ovos mexidos... Para um hotel de 4 estrelas - lindo - é imperdoável a falta de funcionários. É uma pena.

boa

De hotels in de grote stad, in dit geval Coimbra waren vol of schrikbarend duur. Dit hotel ligt op 20 km afstand en biedt goede kwaliteit voor een heel schappelijke prijs

Hotel bastante bonito, serviçompequeno-almoço muito bom, localizado no centtomde Ferreira do Zêzere. Recomendado!