Overall Ratings & Reviews Riad Kaiss by Anika

We enjoyed our stay at Riad Kaiss. The staff was extremely kind and friendly - they treated you like family which was special. Our room was great - we had a private terrace, the bed was very comfy and the AC was nice! We appreciated the care and attention to detail that the staff offered - Younes and Gigi were a great help to us during our stay. When we checked out the Riad gave us a parting gift and snacks to go which was such a sweet touch.

Long walk inside small alleys typical of Riads. Once inside it is ok. The rooms a bit smelly and the towels need to be replaced.

Just returned from a 4 night stay at Riad Kaiss. Immediately we found the Riad to be a welcoming , comfortable and luxurious place. The Riad itself is full of design features that keep surprising you the more you look around . Food was tasty and the breakfast a delight but this is all eclipsed by the staff employed here. Everybody was cheerful and friendly . The reception team of Mohammed and Gigi go above and beyond to make sure your day will run smoothly by organising trips and taxis etc. The Manageress is truly on the ball dealing with customers , agents and staff alike . Don’t stay here without having the in house Hammam experience ….now that really is a treat not to be missed.

Just perfect. All of the hotel staff made us so welcome, nothing was too much trouble for them. We had an absolutely amazing time and I cannot rate Riad Kaiss highly enough.

Walk out direct into the market streets, great atmosphere, friendly and helpful staff, would highly recommend to stay here

We had a great 3-night stay here. Staff were terrific and helped us with suggestions and reservations. The Riad is beautifully decorated. We stayed in the suite on the top floor and loved the private deck with cabana and lounge chairs and a table to enjoy breakfast at. Location is perfect - in the middle of the sites but still very quiet. Some noise from roof construction on the first day but it was not too bad after that. Price seemed a bit high but compared to other nice hotels / riads in Marrakech was reasonable overall. You will love this Riad if you choose to stay here - very authentic Moroccan experience!

We absolutely loved everything about this Riad. The service was exceptional, the breakfast was great. The courtyard is simply stunning. It is well located and the staff is super friendly. Hamza and Mohammed were great at guiding us to different venues. Nous avons adoré ce Riad. Le service est exceptionnel et l’hôtel a un énorme cachet. Il est bien situé à distance de marche de tous les marchés comme Jemma el Fna. Nous y retournerons sans hésitation.

We stayed 4 nights in Riad Kaiss and loved it. Very friendly staff and lovely accommodation close to many of the tourist attractions but far enough away from the souks to be quiet at night. Our room was spacious and had a large patio with outdoor seating, covered lounger and sunbeds. Lots of rustic features from a canopy bed to stained glass in some windows. It was great to be able to come in from the noise and activity of the shops to a tranquil haven where we could rest up before heading off again in the evenings.

Great staff. Hôtel needs a little updating - hot water limited.

Fantastic stay. Located in a quiet spot just a short walk to the main square. Very friendly staff who made our stay very comfortable. The staff arranged our sunrise balloon flight. This is a must and was an incredible experience with the backdrop of the Atlas Mountains. Highly recommend.

Beautiful old Road. All staff were very helpful. Breakfast was fantastic. All in all a very comfortable and pleasant visit.

Absolutely amazing place

Fabulous property. The staff is amazing. So so so helpful in suggestions for the city. Helped with map. Great breakfast in morning. Perfect place to stay!!

We stayed here over New Year and were impressed with the property, staff, location and food. The room was beautifully decorated and despite being on the ground floor, it was very quiet. Every member of staff was kind, hardworking and went over and above. I would highly recommend Riad Kaiss to anyone and hope to return there again one day!

We had a fantastic stay at Riad Kaiss. Mohammed is an absolute gem. Knowledgeable, kind and patient with all our questions since it was our first time in Marrakesh. The breakfast in the mornings was amazing and the staff was extremely attentive and helpful in every way. The Riad itself is very well kept and beautiful. They moved us to a larger room on our third night since the first one was bit tight for three without any upcharge. There were a lot of small thoughtful details like the beds at night have hot water bottles placed on each side to warm them since the evenings are cold.

Nuestra estadía fue por vacaciones y encontramos el mejor sitio de Marrakech, el personal es muy amable, el sitio muy lindo, todo es perfecto. Mohammed está siempre atento a solucionar cualquier asunto!

Very beautiful Riad, staff are excellent. The Riad is located in one of the very busiest areas of Marrakesh, something to keep in mind when choosing somewhere to stay.

Narwan and Muhammad were a credit to the place taking care of us impeccably. Food was very good too. I think the rooftop pool could have been lovely but it looked a bit grubby as did some of the roof top loungers. A TV in the room would have been nice as would a coffee maker but Narwan was very quick to bring excellent coffees from reception so not a big deal.

Fantastic location close to the main square. An oasis amid the chaos of the old streets. Very attentive staff only too happy to assist

very nice staff at the property! very informative and kind! great location and easy access to everything in the old city!