Le seul oint negatif etait que la piscine etait sale et mal entretenue

My stay started well, but unfortunately it was completely overshadowed by my experience with one front desk staff member. On two separate occasions, this staff was condescending, hostile, and unprofessional. At checkout, I was publicly spoken to in an aggressive manner. It was an embarrassing and unacceptable experience that left me feeling humiliated. Housekeeping also fell below expectations, with toiletries not being replenished and cleaning supplies left in our room. It’s a shame because the hotel itself has potential, but customer service is just as important as the facilities. Based on this experience, I would not return or recommend this hotel unless significant improvements are made to staff professionalism.

Great locstion

I would highly recommend this hotel. Truly such a special place. The front desk was very helpful when we asked them several questions throughout our 2-day stay. I would come back for sure!

Breakfast arrangements were frustrating, no tables set on the terrace for guests of 4. Thanks to Sandra for ‘breaking the rules’ to accommodate during our 4 night stay. Bar had limited scope of beverages; no Lemoncello (although available in mini bar!!), no Port. Overall a good hotel and amazing views. Will stay again, although most hotels are excellent in Port de Soller.

Breakfast options were very good with a choice of having a freshly cooked omelette, pancakes or eggs Benedict. We had room number one which had an amazing stunning view of the beach however slightly noisy in the morning with the deliveries.

Stayed on the 4th floor, exceptional views across the bay, like a postcard, same for breakfast, amazing! Breakfast was lovely, great variety, We didn’t eat dinner as choice was a bit fussy and there wasn’t any normal meals, ie. Lasagna or pasta, burgers, shame they don’t offer a more simpler menu for those of us that are fussy. Lots of nearby restaurants. Would probably choose to stay further around the bay next time as it was pretty chilly in March to walk around to the busier side and there isn’t any transport as it’s pedestrianised - could do with some golf carts or hotel Bikes… Room was v clean, only thing to mention is the rooms lighting is a bit off as so bright and cold - could do with warmer bulbs and a lit mirror in the bathroom. Other than that a perfect stay, thank you.

Wonderful location with beautiful sea views, scrumptious breakfast, attentive staff. I loved it!

The staff were amazing. The place was beautiful and clean, and the breakfast was really good.

We had a wonderful stay at the hotel in August. The staff were all very welcoming, friendly and helpful. The hotel was spotlessly clean and the rooms were spacious. Air conditioning in the room was perfect and. Dry much needed as we were there during a heatwave. Fabulous views over the bay from our room and at breakfast. Food was plentiful for breakfast and all tastes accommodated. Would 100% recommend and stay again.

Beautiful hotel , superb location , can’t wait to return

After 10pm hard to get a place to eat

Lovely hotel in a chilled out and mellow resort

Great hotel and staff in an excellent location.

Lovely property, friendly staff. We’d stay with you again for sure.

Adult only hotel makes this a serene experience. The views are incredible. The pool is very nice and bigger than it looks. Food for breakfast is outstanding. Very good service from start to finish.

Easy to access the beach and good restaurants, breakfast nice, lovely sea view from our room and dining area. The staff were all really friendly and attentive. Noon checkout is great. Would’ve been good to have fresh drinking water in the room each day rather than just the first night. Would recommend, thanks for a great holiday.

Beautiful hotel, perfectly located. Spotlessly clean and aircon worked a treat. Shower was brilliant and lots of storage space. The views over the port were 10/10. Bed was comfy but not as luxurious as hotel beds normally are, and needed more pillows. Pool area was lovely, though get there early for beds! Food was great though we chose to eat out most evenings. Would definitely come back! Loved it.

Zero complaints. Perfect

Amazing place. Will visit again.