Overall Ratings & Reviews Factors Inn & Cottage

Our room was a tad dated but very comfortable. We had dinner in the pub which we felt had a very limited menu and pricey for the quality of food

The room was small, wall paper peeling, no elevator. Shower didn't work.

Very comfortable stay

Beautiful setting. The castle was stunning but way beyond our budget so Factors was a great option. Therooms are huge. No bathrrom fan or refrigerator but otherwise great.

Check in at separate location was awkward and confusing. Staff rushed us out the door. Their only suggestion for dinner was the pub below our rooms. The pub was dead and had a strange smell. We found our own spot for dinner. The rooms while large are above the pub. We couldn’t sleep until those noise stopped around 11:30. The road near beside the location is also busy and load.

We loved the beautiful surroundings and country feel. The facilities were very clean and pretty. We

The check in is SO confusing. We checked in at the castle up the road. They stated we were in the cottage so we went to the cottage which did not have our room number. We went back to the castle and they finally told us to go to the pub and the room was above it. Great room, 2 bathrooms!

Rooms were very nice and comfortable. Check in at the castle was easy and quick. However, the real highlight of The Factors is to have dinner downstairs. One of the best meals we had in our entire time in Scotland. The staff were very helpful and friendly.

Beautiful short walk to the castle. Loved the walled garden

Beautiful property, lovely room. Ian, the gentleman whom we saw on check out was lovely to deal with.

Initial problem with check in very happily resolved. We stayed in room 6 and were extremely happy with the spacious room and facilities, very, very comfortable and relaxing. Especially as we had our dog - bed and feed bowls provided. Eating in the Factors Inn below was an added treat, and we eould cerrsinly recommend. You should be aware of where to pick key up, and no breakfast where you stay, and rooms upstairs, but dont be put off as it is quite a gem in its own right.

Property is in bad need of updating

The room was nice. My problem was the check in process. Our room was not ready on time. Once it was ready, the receptionist was going to drive down to the cottage in a golf cart but decided not to. Her directions were not very good and we had difficulty finding our room. There are 2cottages and they do not have the room numbers on the outside. Our key did not work well in the cottage where our room was, so we thought we were in the wrong spot. My husband finally got the door open and we found our room.

It was quiet and unique. The restaurant was a little pricy but the food was excellent!

Great rooms very large and comfortable.

Our room was well decorated and spacious. It was very quiet at the Inn. We felt like we were the only people staying at the Inn. Factors Inn is very close to Fort William where we had dinner and did some souvenir shopping.

Ok, shower was terrible, little gnats in bathroom, sofa cushions in sitting area need to be replaced. Interlochy Castle tries to run it remotely, and basically it does not work. Tha staff at the castle and those we dealt at Factors for dinner were top notch.

Lovely, elegant alternative to staying in the castle. The pub on the first floor was perfect- food and drink excellent and wait staff catered to our every need!

Best place to stay.

It was what we were expecting which was good. It was simple and clean/tidy. Decor was dated but we did expect this being rated a 3 star anyway. Nice extra of 2 dogs bowls and mat in the room ready for our small dog. Just a shame that dogs aren't allowed in the main hotel to have breakfast so we chose to not have breakfast there, otherwise we would have.