Overall Ratings & Reviews Nila Beach Resort Fiji

Clean

The staff are so friendly and helpful. Room is spacious and clean.

Very poor service, room was dirty, PowerPoints didn't work, doors didn't lock, left the extra bed outside of the room. Bed sheets had a stain, food looked disgusting. Would not recommend this place to anyone. They don't have wifi in the rooms which is crazy.

Good location Terrible owner / service They only want your money not your presence. I wouldn’t recommend staying here - we slept here & the food was shocking. I told the supervisor and she ignored how we felt about the food. Breakfast was terrible I have never been served such shocking food, no care, no love, the last day we didn’t even have a buffet breakfast. I couldn’t believe it. We ended up eating at First Landing the full 7 days of staying, and thank god we did, the service the food is what made out Fiji experience. The boss needs to invest in the people of this land, they will bring the heart of your stay.

Very clean

Nice and quite

The area was beautiful and quiet. However the transition was expensive and the staff was hard to track down. Don't give the wifi password. The restaurant was out of alot of the listed menu items. The rooms were nice and clean and the bed was so comfortable

AC didn't work well so i didn't sleep well.

Very poor service!!

The place was full of mosquitoes. Apart from pizza, food was of poor quality. Very poor service.

Great place to stay! Nice and quiet private little villas, friendly and accommodating staff made the stay even better.. I feel some of the bathrooms and washroom areas could use a deep cleaning as you may notice some lingering odours...beds were soft and comfortable with great temperature control.. plus amazing views of the ocean :)

This is a three star property. The shower recess needs an upgrade. The screen door fell off my Bure and the aircon in my travelling companion’s Bure had a VB box around it as it leaked. She requested another Bure which was organised for her. The pool area was nice except the poolside lounges had no cushions hence they were uncomfortable to use. There was very little or no TV reception. The property was kept tidy. If they spent a bit money to upgrade a few things it will be a lovely place to stay. The staff were fantastic, very obliging. Great menu in the restaurant, breakfast was good and the coffee at the restaurant was exceptional. We only had dinner (curry) in restaurant one night and it was beautiful.

It was atrocious and disgusting. The room wasn’t too bad but there were lizards in the room and it even gave birth to little lizards. Ants invading the room and was even all over the bed and pillow there were also cockroaches and spiders. They did not listen to our preferences to which had to follow up and fix when we arrived. Interconnecting rooms which could be unlocked, made us feel so unsafe. The bathroom was nauseating and revolting. Mould ALL OVER the floor and the wall of the shower and all the taps were stained. The mould literally invaded the edging on the floor and in between tiles on the floor and wall. It was literally everywhere and it was so disgusting. The toilet area was also so dirty and dusty. The safe wasn’t working, there was nothing to do there and not much variety of food. The only thing positive was the view however it’s not worth staying at this disgusting place for that. Not worth the money or time. Overall it made me feel so yuck and depressed. Would never go back and would not recommend.

Poor customer service

The property and living accommodation is fine , staff lovely and welcoming. The road driving into the property needs upgrading ASAP , as it is a downer in presentation. Breakfast is minimal and needs a variety of cereals , fruit etc. But , We enjoyed the ambience and immediate island experience. Will visit again .

Nice surroundings and peaceful. Management very helpful and polite. Attention and improvement required around dining facilities and menu.

Nice area to walk around and open

My main issue was the non-existing sound proofing between rooms. It sounded like the Neighbours where in my unit! Location and setting were very peaceful and relaxing.

It all started from our check-in, no one was at reception on arrival, we had to wait for more than half an hour, nice big room but not maintained properly. Couldn’t close the bathroom door because of the mould and was disgusting, there was no door mat, no hand wash, left over food was still in the fridge from the previous guest and it’s very expensive,

Wifi was non existent in the villas, telephone was broken and not fixed, didn't much like the buffet breakfast menu, dinner was disappointing. The rooms were clean but the common areas, poolside, dining room need an upgrade. The best thing about this property was the sunset every evening, but that view can be seen from many places. Shalini at Reception was very helpful.