9.0
Exceptional
From 722 reviews
Cleanliness

9.0

Room Comfort

8.8

Location

10.0

Service and Facilites

9.4

Traveler Reviews Trearddur Bay Hotel

Number of reviews per page
20
40
Top reviews
Colin
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Nice hotel
Verified traveler
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

We stay here every year on our way to Ireland by ferry from Holyhead and it never disappoints. Great food in both the restaurant and bar. Lovely, friendly staff and comfy beds.
robert
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

I was unhappy at the dining table 45 mins wait to be served waitress unhelpful
Paul
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Staff were very good, breakfast was excellent, room was clean & had good facilities but paintwork on walls & wood work was tired and in need of repainting. Unfortunately our room backed onto the swimming pool plant room so was noisy with the plant running 24 x 7, but I would imagine rooms away from plant would be quiet. Great location by the beach & close to local shops, bars, cafes & restaurants. Hotel has own outdoor bar with garden seating in front of the pool building as well as indoor bar. Make sure to ask for a room away from any plant!
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Joseph
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Lovely Hotel, good choice of restaurants & bars. Stayed in the Cottage, lovely bedroom & bathroom, but next rooms bathroom was behind our bed and very noisy when anyone went the toilet. That was the only downside to a lovely stay
Adrian
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Excellent all round - great staff, food and service and a very comfortable room. Definitely thinking about a return visit.
Helen
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Customer service and location was excellent. The only disappointment was the swimming pool, which was minus the loungers or plants as depicted in the photos, and looked rather shabby ( tissue paper on the floor and towels spilling out from a basket). I understand there had been private pool party before, that maybe explains the mess.
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Jade
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

we moved rooms, because of the smell of drains in one wing, but the new room was lovely. The rooms need a more thorough clean though.
Beverley
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Possibly one of the worse 'hotels' I have had the disspleasure of staying at in my 50+ years of travelling. The standard of the upkeep of the hotel is well below expectations. It is 60's dated. The 'room' I was allocated was 28 on the second floor. Hardly a room for 2 people, it was clostrophobic, cramped and nothing like the stand I suspect it was a attic cupboard that had been converted into a small room. n reality should never have. Very small and dark. The shower/toilet was Example, the seating in the restaurant is in a sorry state, the seats are leather, badly ripped and damaged, this can happen, it they have been in this state for over four years, unacceptable. The hotel has four stars. How it retains the rating is a mystery. The hotel has had investment over the years, but sadly not enough. The owners, J W Lees are aware of the issues but choose not to invest enough to keep the hotel in decent condition. The food was poor, breakfast was worse ( usually the best food of the day) Fresh fruit had run out, asked for it to be replenished, no fruit available! Ordered eggs Benedict, eggs were hard boiled, pancakes were inedible. Got to say the saving grace is the staff, they really care, but my fear is, without investment the may cease to care so much. So come on J W Lees, get you hand in you corporate pockets and sort this out. The hotel is in an enviable position, overlooking Trearddur Bay, so people will always book to stay here, is that why there is a lack of investment?
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David
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Just a beautiful experience! Everything was Top Notch. The staff members were very friendly, professional, kind and accommodating. Will stay again if back in the area.
Nicholas
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

A very nice hotel for our two night stay. Lovely sea side setting near the beach. Excellent staff, spacious light room which was clean and comfortable. Excellent bars and restaurants ( a friend joined us for dinner with her dog which was permitted) and good food. Great facilities....parking, pool, outdoor drinking areas.
David
4.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Let me start by saying this is one of my favourite hotels. I have visited over the years as a child with my parents, as a young married man, with my kids and now with my grandchildren. The standard of the upkeep of the hotel is well below expectations. Example, the seating in the restaurant is in a sorry state, the seats are leather, badly ripped and damaged, this can happen, it they have been in this state for over four years, unacceptable. The hotel has four stars. How it retains the rating is a mystery. The hotel has had investment over the years, but sadly not enough. The owners, J W Lees are aware of the issues but choose not to invest enough to keep the hotel in decent condition. The food was poor, breakfast was worse ( usually the best food of the day) Fresh fruit had run out, asked for it to be replenished, no fruit available! Ordered eggs Benedict, eggs were hard boiled, pancakes were inedible. Got to say the saving grace is the staff, they really care, but my fear is, without investment the may cease to care so much. So come on J W Lees, get you hand in you corporate pockets and sort this out. The hotel is in an enviable position, overlooking Trearddur Bay, so people will always book to stay here, is that why there is a lack of investment?
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Leticia
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Our experience arriving at the Trearddur Bay Hotel was disappointing. We booked a Family Room after seeing on the photos (both on Expedia and their own website), that it had a double and a single bed in a corner. To our surprise, once we checked in, our room had a double bed and a single mattress set up on the floor near the plug sockets, where our 5-year old was expected to sleep. As we put our bags down, a handyman walked into our room without knocking, because he was fixing a shelf in the bathroom. This was past 3pm, check in time, and again there was no knock when coming in. I rang reception to advise this was not the room type we booked and the duty manager came to see us in the room. Once I showed him our confirmation and pictures of their website he confirmed they only have a family room like that and that it was misleading. However because the hotel was full, he could only offer to show us a smaller double room, so essentially a downgrade from what we had booked. We said no and asked for the sofa in the room to be turned into a bed instead. Later on trying to put the television on, the screen came up with a network error message.. We again rang reception and someone came up and showed us how to get past the error message. This member of staff told us that this happens all the time and it will happen again next time we turn it on and off. We booked dinner at the hotel pub and the service was extremely slow and the food was poor... Do not recommend.
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Eleanor
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Lovely staff, dog friendly, fab breakfast, vegan options and right by the beach - perfect!
Ana
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

The staff was amazing, attentive and polite. The surroundings are amazing. The food was great. Will recommend and return in the nearby future.
Noel
8.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

arrived at 5pm . room was cold when we arrived , was advised heating comes on a 6pm. room was clean and tidy only hade breakfast which was good , overall hotel was good and clean , nice sea view
David
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

The hotel was very clean and nice
Liam
10.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Very relaxing weekend
Mathew
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

This hotel is a gem! It's in a lovely location and the staff are fantastic - so helpful and friendly. They were also great with our dog. The on site restaurant has a varied menu and the food is excellent. The rooms themselves are also comfortable and there is plenty of parking on site. We had a fab stay and would love to return.
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D
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

Once again, an amazing stay at the hotel. The staff are so friendly and were really helpful and kind with my 1yr old. The pool area was pristine. The whole hotel is dog friendly and a very short walk to the beach which they loved. Fantastic options for Gluten free also. Hopefully be back again next February.
Number of reviews per page
20
40