Overall Ratings & Reviews Suncoast Hotel & Towers

It was amazing loved the place ..loved because it was near Ushake marine when you are kids you can easy take them there.

We liked that it was on the beach. Service wasn’t as good as we are use to.

The beach is very dirty so you have to drive for a beach front. Nice hotel with good breakfast.

The staff were absolutely amazing. They were friendly and most helpful. The location was excellent. I highly recommend this hotel

Have a free upgrade

Bathroom had a bad odour

We have stayed here twice in the past year and have enjoyed it both times. Though this time we were on the ground floor passing through to casino. I was reassured when I mentioned it would be noisy. Noisy? No it won’t be noisy, I was reassured Well it was just that, noisy, in early hours of the morning. But the view was amazing and the location fitted our needs during our visit. The staff so helpful and friendly. I can not fault them. We thank them all.

Beautiful location.

The stay was excellent. However Hotels.com had posted a pic of the penthouse suite that I booked at a excellent rate, and I did not get that room, however the stay , breakfast was good.

The property is beautiful, even though we only stayed for one night. The staff who welcomed us at the reception were wonderful, and we enjoyed walking around the beach. We had breakfast the next morning before we left, though the breakfast staff weren’t as welcoming as those at reception. I suppose not everyone is a morning person.

The lowest ranking is given solely due to the design of the room we had which should never have been given to a couple. The hotel is modern, secure, well located and there are lots of restaurants available. The room we were given, 611, was by far the smallest we had at any of the ten hotels we stayed in during our holiday in South Africa. However, the worst feature was the fact that the toilet, washbasin and shower were integral to the bedroom. Even though the toilet and shower were surrounded by opaque glass you could still see a person inside. This was particularly the case when the lights were on. Obviously there were gaps so that the doors could be opened and closed. This meant that you could see and hear everything the person was doing. Even worse the light switches turned all the room lights on and off at once. Therefore if you needed to get up during the night you had to turn all the lights on, thereby waking your partner up so that they could "enjoy" the experience of you using the toilet! The room would be fine for single occupancy, which judging from there being only one glass is how it is normally used. However, why anyone should think such a room is suitable for two is incomprehensible to me. On our second evening we were offered a different room but we had to leave early the next day so did not take up the offer. So rooms which are not like what I have described are available if you decide to stay here.

I always like this hotel! Staff are fab, location is spot on! Only comment is rooms are cold in June and they’ve removed the robes from the suites and don’t have any spare for the standard rooms. I didn’t enjoy having to wear my coat inside to keep warm.

I enjoyed my stay at Suncoast Hotel as the hotel met my expectations. Friendly staff, good breakfast and clean room.

Incredible staff

This was my 10th stay at the property, I noticed housekeeping is not as my past stays, you have to continuously ask for basic things that should be in the room like bath towels.

Clean place .. nice food

The Hotel is well placed for families because the restaurants, casino, movie theatre are downstairs which is convenient. The rooms are clean and functional however, the cleaners need to pay attention to detail as there is noticeable black mildew buildup in the shower. Vegetarian breakfast must be requested although the chef frying the eggs seemed to take my request grudgingly.

Was amazing

Not what was expected, especially after paying R4000 for a 3 night stay

We enjoyed our stay. Location was right by the beach which was what we liked most.