Overall Ratings & Reviews Sigiriya Jungles

The room wasn’t ready for 2pm check in despite the hotel contacting us 4hrs beforehand via WhatsApp. Payment was taken once we landed in the airport before we had even arrived at the property. Service was slow and the room was still dirty including the bathroom. There were 2 dead frogs in the room, which we flagged on day one. Upon returning after being out all day the room was not cleaned. We mentioned this as reception and went to the bar for 2hrs. After which it still had not been cleaned. Overall the experience was not great.

The rooms are old, humid, the food is bad, looks like is for big groups with nothing to do at the hotel,

The rooms are old, humid, the food is bad, looks like is for big groups with nothing to do st the hotel, if you can consider other option They even try to delete my review in google :/

A little bit of frustration as it could be a gem, but the attention to details in the room make it average. Service was excellent, food was superb and properly priced, rooms were big and well designed, the flaw lies in the attention to details. Mosquito marks on the walls, cracks not plastered, gaps in doors that allowed bugs and animals (geckos and frogs) to come inside, mosquito net in shower room with wide gaps…I would be expecting this not to happen in a 4 star hotel

Only one major issue. The first night of my stay the hotel moved housekeeping staff into the room above me late at night. The banging and the noise was ridiculous and when I went to the front desk at around 11:00 p.m. there was nobody there, no night staff. Hotel shouldn't be putting staff in the same quarters as paying customers.

Beautiful jungle setting with a lovely pool area. Good food. Small gym but nice. Spacious rooms and comfortable bed. Bathroom was nice but only had screen doors to the outside which made it quite hot.

This hotel was devine1 It is in a lovely quiet location, the service and food was superb. We would recommend unreservedly.

Awesome place and friend staff value for money, great food

What was unique was the service where nothing was too much and always friendly. Taking 6 other people to SL with me I was so happy that they also felt the same as me about this resort. Well done to the team at the resort. Also the food was fabulous for breakfast and dinner.

This was a really beautiful resort with lovely big clean rooms, amazing staff and a beautiful pool and gardens. We thoroughly enjoyed the food and massages too.

When we checked in at 6 pm ready to hit the shower & have dinner, there was no hot water. Have to call several times before someone came & evidently they use solar panels plus backup electricity but backup never kicked in. No hand towel & no wash cloth! No hair conditioner. Have to use single bath towel to do it all. Hotel compounds & setting was peaceful & tranquil , looks like a 4-5 star property but overall stay felt like 2 star. Plus air conditioning was not cool.

No hot water when we checked in at 6:30 pm. Took long time to resolve, no room available to move us. Third bed was a hard sofa! Have to asked them to put a mattress on the sofa! We paid for 3 rd extra bed. No hand towel and no wash cloth. Have to request for extra bath towel to be use as hand towel. Management just apologized and that hotel was fully booked. Does not know how to compensate for our inconvenience so I will never stay there again & never recommend to friends!

Tranquil place with nice breakfast buffet and pleasant bands in the evening. Room was a little dark but clean. Note: They dont provide driver accomodations but they helped to arrange one. Also helpful with arranging a last minute tour.

We stayed 3 nights at Sigiriya Jungles. What an unexpected and beautiful resort. We wanted for nothing. The staff led by Duty Manager Ajith - were exceptionally friendly and attentive. The meals were varied and well done. The rooms were very comfortable and the bathroom was lovely - partially open to nature. The birds, peacocks, monkeys provided great entertainment. The infinity pool is stunning and well maintained. The live music at dinner was wonderful. We highly recommend Sigiriya Jungles and hope to return some day. Such a beautiful respite.

Impressed by the quality of this hotel. We have already decided to return next year. Very service minded, quick response, always smiling staff. VERY nice restaurant with great collection of choice. Modern and stylish rooms i very good condition, super spa-treatments (though a bit pricey). As said - I did not expect this hotel to be as good as it is. Go and order now :)

A wonderful setting, relaxed but attentive staff. Great dinner and entertainment. Wished we could have stayed longer

Our stay here was almost perfect. The hotel itself is great and the service etc. is very good (although sometimes bordering on trying too much to “up-sell” everything which got a bit annoying). The one flaw we had was that, due to its location, you really need to have a driver when staying here. We had emailed in advance to see if the hotel offered driver accomodation. They said they did for a small price (which we were happy to pay) but when we arrived we were told that no driver accommodation was available. This was very annoying and ended up resulting in us having to give our driver money to get accodation elsewhere. They weren’t particularly apologetic for this inconvenience. I understand the hotel may give precedence to the drivers for the larger tour groups so you are travelling in a small group you will just have to take your chances and don’t rely too much on what they tell you in advance!!

We had a wonderful stay. Property was beautiful and comfortable.

Very nice hotel close to many sites and animal parks

The hotel had a lovely pool, well equipped rooms, friendly staff and a good restaurant. We would definitely recommend.