9.0
Exceptional
From 34 reviews
Provided by travelers on
Cleanliness

9.1

Room Comfort

8.9

Meal

9.5

Location

9.3

Service and Facilites

9.2

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Traveler Reviews Smile Hotel Tokyo Shinkoiwa

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40
Customer reviews
Marsella W.
icon-Leisure
Leisure
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9.4
/10
Reviewed 29 week(s) ago
I stayed here for seven nights and would definitely book again if I return to Tokyo. Location: the hotel is very near from Shin-Koiwa Station, about four stops from Tokyo Station. Unlike the busy areas of Shibuya or Asakusa, this neighborhood is quiet and relaxing—perfect after a long day of exploring. The station is uncrowded, with elevators and escalators, making it easy to move even with five large suitcases. It also has direct JR access to major attractions and Narita Airport, minimizing train transfers. The only downside is a staircase right outside the hotel, so I had to carry my luggage up and down. Thankfully, that was the only time I had to deal with stairs during my trip. The hotel has a elevator inside so that's the only stairs you need to face during my trip. Service & Amenities: The service is excellent—staff speak basic English and use a translator when needed. I had two large suitcases delivered from Osaka, and the hotel handled everything smoothly, even helping me track my bags when I made a mistake on the form. The hotel provides yukata and toiletries, so you can pack light. I overpacked and regretted it—I could’ve used the space for shopping! Food & Shopping: Convenience stores (7-Eleven, Lawson, FamilyMart) are nearby, along with plenty of dining options like ramen shops, Sukiya, and Coco Ichibanya Curry. For Western fast food, there’s McDonald’s, KFC, and Pepper Lunch in the area. For shopping, I found Welcia and local tax-free stores cheaper than Don Quijote. Since you’ll likely buy a lot, shopping near the hotel saves you from carrying heavy bags all day. There’s also a Daiso nearby. Hotel Room: Like most Tokyo hotels, the room is small but reasonable for the price. It’s cheaper than other hotels near train stations, so I booked two rooms for me and my partner—allowing us to sleep comfortably while staying within the budget of a single double-bed room in other Tokyo areas. I visit during winter and the heater works perfectly.
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2 people find it helpful
T***o
icon-origin-TRAVELOKA
10.0
/10
Reviewed 66 week(s) ago
There's nothing wrong with staying here. Lots of food, near supermarkets, near the station. Big Ksmar is cool.
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1 people find it helpful
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FIR
icon-origin-TRAVELOKA
9.1
/10
Reviewed 102 week(s) ago
Good location, near everything you need, yes it is lil bit far from downtown but you only need to jump from your room to reach the train station. Lol. Room size is small but clean, staff are friendly. Recommended.
1 people find it helpful
Memeana N.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 141 week(s) ago
Hotel equipment is a bit old, but still comfortable and clean.
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ABDUL RAHIM
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8.5
/10
Reviewed 250 week(s) ago
The hotel is very cheap, nice and comfortable.
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2 people find it helpful
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lalan r.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 250 week(s) ago
Nice and very satisfying, clean hotel, friendly employees.
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ABDUL RAHIM
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8.5
/10
Reviewed 250 week(s) ago
The access is strategic, everywhere is close, the tourist area of Tokyo is close to everything. Cheap hotel. Very satisfy.
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Ivana Y.
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Romantic
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9.7
/10
Reviewed 302 week(s) ago
The room is not that big but pretty standard for japanese hotel. It is clean and have basic amenities. It is near to convenience store and there are lots of local restaurants around. It is located near JR shinkoiwa station (7-10 mins walk I think). Staffs are helpful.
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Nicko D.
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Family
icon-origin-TRAVELOKA
8.5
/10
Reviewed 308 week(s) ago
About 400 meters from station, quite clean, near convenience stores and food shops.
1 people find it helpful
Mala N.
icon-Romantic
Romantic
icon-origin-TRAVELOKA
9.7
/10
Reviewed 334 week(s) ago
The room is super clean. The staff are very friendly. The hotel is very near from the station.
2 people find it helpful
Sari H. P.
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Family
icon-origin-TRAVELOKA
9.4
/10
Reviewed 338 week(s) ago
The hotel that is just right for traveling in the city is very close to Shinkoiwa Station just a 5-minute walk. For those who have a JR Pass it is very useful. Close to McDonald's, KFC, Yoshinoya, there are many mini stores. The hotel is clean and the service is very good. The price is also competitive. Good is it
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2 people find it helpful
Christina S.
icon-Family
Family
icon-origin-TRAVELOKA
9.7
/10
Reviewed 342 week(s) ago
The hotel is very close to the train station, lots of restaurants. Staff is very friendly, unfortunately the room is small if you want to stay together
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Noviana S.
icon-Family
Family
icon-origin-TRAVELOKA
9.1
/10
Reviewed 359 week(s) ago
Even though the place is so small that our baggage are not fit, but it’s so strategic since it is so near to the station and minimarkets. Very happy!
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Darmiati
icon-origin-TRAVELOKA
9.7
/10
Reviewed 362 week(s) ago
This hotel is very pleasant, the staff is friendly, the hotel is clean near from the station and the main shopping place is the hotel is good. My next time to Japan will stay here again
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christy
icon-Family
Family
icon-origin-TRAVELOKA
8.5
/10
Reviewed 364 week(s) ago
The room was quite small, especially for the bed. So we were upgrade itself when onsite. However location was very good, apprx 100-150m from shinkoiwa station. Breakfast's quite OK.
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Holidja S.
icon-Family
Family
icon-origin-TRAVELOKA
9.4
/10
Reviewed 372 week(s) ago
Kamar persis seperti foto, tbh not so big tapi bersih dan nyaman sekali! Really recommend this place. Half an hour to the city but I get to explore the suburbs. It's near to the JR station, so for JR pass users I think this place will really suit you!
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2 people find it helpful
Muhammad S. M.
icon-Family
Family
icon-origin-TRAVELOKA
10.0
/10
Reviewed 380 week(s) ago
Awesome. I like it. Everything completed.
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Mida C.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 389 week(s) ago
Near to station and restaurant. This hotel have old fashion style
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