Overall Ratings & Reviews K-Grand Hotel Seoul

The hotel is good overall, but there are a couple of things to note. It's only a 5-minute walk from Seoul Station, which is convenient, but the sound of the trains can be quite loud, especially at night. Additionally, the room is located on the 3rd floor, and only stairs are available for access, so keep that in mind if you have heavy luggage or difficulty with stairs. On the plus side, the receptionist is fluent in English, which made check-in and communication very easy

The hotel is not suitable for people with many bags and heavy items because the hotel is on the 3rd floor. There is no elevator!!! I repeat, there is no elevator. Once you get to your accommodation, you have to find a new place to stay for a full 3 hours. It's a waste of time and a waste of money. When booking, it looked like there was an elevator to go to the accommodation. Actually, there was no one. I didn't know how to continue. I don't recommend it.

The only thing was there were no lifts/elevators-so bringing up&down a big suitcase was a nuisance. However, everything else was really nice and comfortable. Front desk staff was nice & friendly and spoke English.

The accommodation is close to Seoul Station, Namsan Tower, Namdaemun, very strategic, the rooms are also clean and comfortable. The problem is, there is no elevator, so it's very troublesome if you bring big and heavy luggage, especially as we are elderly grandmothers.

Great location, near by seoul station, approximately 5 minutes walking distance from airport late night bus stop. Good service from staff, arrived late night and get good details info about check in process:) Thank you for the good service. Enjoy my stay:).

Place was so good, near seoul station and very recommend for the last day in seoul so you can take airport express just 10mins away by walk. But I'm not recommend if you stay at winter because the room don't have any heater, just close the window. Thank god the bed and blanket warm enough so you can survive the cold night. Overall so good, staffs are friendly, quiet environment, near conv store, and like the other comments that the hotel at 3rd floor so don't bring large and many luggage.

Great location. Spacious room but tiny bed. The staffs were pleasant.

Location is near Seoul Station exit 13. There are so many homeless people outside the building which make a little scary if you are travelling alone. There is no lift in this building. The receptionist is very helping. He help me bringing my big luggage. The room was not so big but everything were clean

The building is located near Seoul Station exit 13 or 14. The hostel is on the 3rd floor, no elevators, but the staff helped us to carry our luggage. The room was a bit small but had everything we needed. Cleaning is done every 3 days. The neighborhood was not touristy, there were some homeless people around (apparently there is a homeless shelter nearby). Across the street you will see a contrasting view of tall buildings and fancy hotels; a part of Seoul that you don't see on K-dramas. Some of the staffs had limited English, but one of them was willing to communicate with the help of Google translate :) I would probably come back anytime to this place when in Seoul :)

The hotel is awesome. Staff is so nice. Only problem is the hotel hasn’t got elevator.

For all people / traveler planning to Korea and looking for hotels in the central area (Seoul Station), please pay close attention, first, the hotel is not far from Seoul Station, but in my opinion it is in the slums, every day I see many people drunk, fighting, sleeping on the road with the second drunken condition, the hotel is located on the 3rd floor and does not have an elevator, so get ready to carry the suitcase with one-on-one shouts. Third, at the entrance to the 1st floor, there is a prohibition against smoking, but in fact from the start it smells of cigarette smoke and the smell of urine. Fourth, after breakfast washing dishes and glasses themselves. Cleaning service can only be done every 3 days. The most annoyed when I asked for aqua bottles in the room, the employee just told me to refill the water dispenser using a bottle yesterday. Dirty sheets and blankets, don't forget there is a deposit of 20 thousand won returned at check-out. If I knew from the start the hotel didn't use an elevator, I would choose another hotel that was much better. The overall is not very satisfying, I will not return to this hotel.

This is a small hotel and goes up to the 3rd floor without an elevator, bring the suitcase half dead and the parents are not recommended right.

The only loss must be carried on the 3rd floor. Cute Chilean maid Lovely receptionist Can speak all languages

The room is connecting with the other room.. and I was stay there in winter.. so ya it pretty much freezing because the window of the other room are wide open... this hotel also located in the building that doesn't have any elevator.. so for you that want to stay with a lot of stuff and heavy luggage this hotel are strongly not recommended

Small packed and welcoming little hotel. Recommended.

Too small room and no cleaning everyday.

Good hotel, enthusiastic, new, near the center, will come back

The host is very good. We flew xj702. Ride the bus late into Seoul. The accommodation is not far from the bus stop. We can check in by ourselves. The host typed the name and posted all the details. Nearby there is a minimart with a restaurant. The room is not very big. There is a small fridge, TV, clean bathroom, no lift. And the air conditioner is not cold + the blanket is not soft as a rough fabric

This hotel can fulfill our needs which is the location is near the Seoul station, there are few of restaurant near there too. I will highly recommend to my friends and family to stay there too. The staff are nice they offer their help by carrying our luggage up to hotel.

There is nothing to complain, I’m very surprise when I see the room. It is very new and nice!