Overall Ratings & Reviews Presidential Suites by Lifestyle - All Inclusive

If you aren't a member they treat you like second class. The bathroom had mold and roaches. The food was subpar at best and the restaurants had set menus you could only pick out of 2 or 3 dishes

Very nice clean rooms

Great times as always ! Worth every penny.

My stay was disappointing due to the lack of temperature control in the room. There was no regulator to adjust the temperature, making it uncomfortable. This is a basic amenity that should be available.

Customer service was poor.

It was average property but probably that is why it is cheaper

The service was really very poor. The food quality and variety was horrible. Will not come again

There were aspects I loved. The VIP Beach was great. Food was very good, as were the drinks. The general upkeep is very poor, with lots of minor repairs required. One main issue was the number of cockroaches we saw in our rooms. They told us the tour/presentation was not a sales event, but it clearly was.

The resort was nice, we didn't realize how big it was when we reserved. Presidential suites is very out of the way and this resort is huge. It was quiet, clean, the cleaning staff and service were excellent. A problem we had was that the cold water in our shower didn't work, and took 3 days to address. The same for restocking our fridge (restocked half way in a week long stay, after requesting numerous times), staff CONSTANTLY calling in the morning. The resort is huge, and you will be walking to get anywhere. Keep that in mind when booking.

Like all inclusive concept. Safe had plenty of room. Staff extremely courteous and professional.

I paid extra for the king size bed suite in which they gave me 2 twin size beds. They told me I had to contact the property before booking with Expedia to see if the room was available. The room didn’t feel like it had air conditioned. There was a thermostat but I doubt it was working, We had a ceiling fan but that would just spin at moderate speed so we did have hot nights. Right next to the fridge we had, we found an empty bottle of soda and a rolled up handkerchief which had food in it. The room was not cleaned properly. Aside from the cleanliness of the room, to open the door, you’d need a card key. The card would fail multiple times in which I had to keep going to reception to get a new one. There was an occasion where the door lock itself was the problem and they sent a tech to fix the lock. The people are nice but I felt everything was rushed. The resort is at 3 stars at best

Simply the best

For a short vacation it wasn’t bad but I wouldn’t stay for more then 4 days here

Everything was great, Two things that should be worked out is the wifi I was not able to have. Second at least a night club more entertainment at night

The property was ok , staff was friendly, and food was good and nutritious. Some restaurants were abit far and you had to take a shuttle to reach them . Other wise it was good . Parking was limited. It would be nice to ensure that non smokers were not close to those who smoke , as a no smoker I was not happy to smell the cigarette smoke from the neighbors. The Ac seems to be pulling the smoke from the neighboring room . Otherwise the stay was good.

Stayed there for 5 days with my family. We had 4 rooms and had leaking celings in 3 and the 4th one balcony door was broken and the shower flooded the bathroom. Each day was something. Everything within the first 48 hrs of arriving. I went off the resort and came back to a tarantula in the stairs. They took 48 hrs to replenish the mini bar. It's like they had no care to handle any of out issues. I gontacted expedia and they wouldn't answer their call. Also all those pools and rooms are a big lie.

Didn't like anything. There wasnt a wow moment at all.

I have nothing bad to say about your resort can't wait to return next year with my friends

Incredible staff,

Nope