Overall Ratings & Reviews Hotel El Camino Inn & Suites

Everything

Night shift attendant treated me like garbage, very unfriendly and unprofessional.

El Camino is a very nice place to stay in Reynosa. The staff are all very friendly and professional and helpful. The grounds are very well maintained and clean. Room is cleaned immaculately everyday with fresh towels and linens. The hotel has a lovely courtyard with a pool and fountain as well as a great gym. Excellent air conditioning. Parking is very convenient, covered and privately maintained at all times. Very safe. There is a restaurant attached that offers breakfast daily, but i did not use during my stay. My room had a very nice working refrigerator with freezer, as well as a nice microwave and coffeemaker. El Camino is a nice pleasant oasis to stay while visiting the beautiful city of Reynosa and is in a great central location with access close to many ammenities

I have stayed here twice now and both times it has been a wonderful experience. The hotel has a beautiful courtyard, and the rooms are clean, quiet, and spacious, with comfortable beds. The individuals who work there are very friendly and helpful, and both times they called a taxi to take me to the airport the next morning at my request. There is also a place immediately outside the hotel that serves delicious tacos -- perfect if you arrive later in the evening -- and a 7-11 down the street!

Was ok

Fair

bien y tranquilo

Very clean!

The staff is very nice

Buen hotel

Good place.

None

Toilets clogged, dead roach Bodies, old coffee in coffee pot. Sink had no water pressure. Continental breakfast was ehh. This hotel has 4 ballrooms for events, keep in mind if you want quiet, this is not the spot for you. Service was ok, that's why i hate them 3 🌟

Suite was Nice 👍, service could be more friendly. Receptionist could be more friendly and out going. Dining food was limited to the same few items. Better food choices in the buffet. Exercise room way too small and pool hours should be extended to midnight

Terrible

The Hotel overall was very nice. But they fail in some of the details. Once I got into the room, I was able to hear the outside noise as if there was no wall between the outside and the inside. Luckily, the people's noise stopped before 9 PM. The bathroom sink did not have water. The Wi-Fi signal was very weak and slow, due to the fact that my room was at the end of the hotel. Everything else was just perfect.

The WiFi is super bad.

The service of this hotel has gotten worse. I went to have a haircut done today .When i returned to the room ,the towels were taken by the housekeeper even before my scheduled checkout .I was planning to take a shower .I informed the Receptionist about it ,but she didnt care .She was pouting all the time and was unhappy when I interrupted her gossiping with another hotel worker . im a frequent guest here . there were a couple of times where the housekeeper will knock one or two times ,then just barged into the room .One time i was in the bathroom and another time i was still asleep . Seems some employees are acting like with gang members attitude . There were great Receptionists and housekeepers in the past ,but they have quit already .On the upside ,restaurant servers are great employees . Theyre very well mannered and do their job efficiently . BTW, they only provide one towel ,one soap for two guests . Its been going on now for several months . I dont think ,Ill be back .Ill do my business elsewhere!

I love this hotel. I just wish it had warmer water in the shower!

The only down side was the check in was at 3:00 pm the receptionist told us the rooms were not ready we got the room at arround 4:00 pm. Other than that all good clean room.