Lovely staff and a wonderful unique building

Excellent! Enjoyed our stay!

I absolutely loved Hotel Ochsen. The staff were all amazing, super kind and helpful. They really do go above and beyond to make your stay as comfortable as possible. The rooms and facilities were very clean and well kept, cleaned daily with nice shampoos and teas - we loved the mix between old authentic Swiss style and modern. The breakfast was great, fresh and lots of variety. Spa facilities were also fantastic and you can reserve for free so you have a private time allocated. Overall this hotel was perfect, I will be recommending to friends and family too. Thank you/Danke to the lovely staff too.

Atemberaubend

Set in the Zug old town, close to the lake this hotel ismple but refined with very friendly staff and great service. I would stay again.

Wonderful Hotel, lovey staff and accommodations

Great stay.

Very relaxing and spotless hotel

The hotel looks just renovated. Bathroom products are high quality, I appreciated a lot the refilling idea (instead of one use products). I liked the wood furniture in the room, and the big size bed. Very kind reception staff.

Beautiful hotel and very friendly and helpful staff. Perfectly located for walking by the lake and plenty of places to eat and drink close by.

Nice town and hotel. Very modern and clean and great bed.

A charming stay in a pretty part of Zug. The facilities are modern despite the age of the building itself. church bells feature thematically

Beautiful hotel in the old part of the city. Very picturesque. The hotel is modern and has great design. The room was so comfortable, very clean with crisp bedding. The decor was minimalistic and modern which I love. Also, the buffet breakfast in the morning was delicious with a great selection.

Friendly

refrigerator might be a plus

Wonderful place to stay! The staff was extremely helpful and friendly. Great location with restaurants, shopping and the lake nearby. I highly recommend and will stay there again.

Good stay with very professional staff and hotel is very private.

It was amazing the satff were super friendly Dominic the concierge was fantastic

Great location

They could make more of an effort to have rooms ready early for guests requesting early check in. When someone has made an overnight flight and requested early arrival and check in, housekeeping should be instructed to get those rooms ready as a priority.