El personal es pésimo

Está muy bonito el lugar y bien ubicado, pero considero que para familias no es recomendable.

Clean

El hotel es una aventura en sí mismo

je ne recommande pas l'hôtel

This has been one of the worst experiences....i travel alot and this hotel has so much potential to be great but it is not. The windows are so old all the noise from the street is heard in the rooms. Like if the window was open. I had to ask for earplugs..did not sleep alot..very busy area...the room has almost no amenities...no phone. When i booked the page said they had airport shuttle...they do not... No restaurant even though it says it has it on the website page...only complementary breakfast.. There were no clean tables, the food was bad quality...it was badly presented and poorly prepared....no service at all in the breakfast area. The only good thing about this hotel is the decoration.

Hay algunas partes que creo que deben actualizarse o limpiarse mejor

The room had an unpleasant smell and did not meet my expectations. The staff was helpful, but the property was not as described.

Staff súper amable en recepción, cocina, bar. Te hacen sentir cómodo.

Property was kept fairly clean and staff were very friendly. Breakfast is very good with a large variety, and staff there are amazing. Hotel is very strict on policies which I can respect however I didn’t feel my request was very unusual. They require IDs of all guests (maximum of two). The person I checked in with was spending a few nights else where and I had another friend in the city I wanted to stay with me where there wouldn’t have been more than 2 people at a time but at first I was told that accommodation wasn’t possible, then told it would cost a bunch more when I already prepayed for the room for 2 full weeks. Also be mindful of going out at night, across the street from the hotel prostitutes and pimps line the street all night for about a kilometer but I didn’t see anything inappropriate.

Estaba sucio , no es un hotel de 4 estrellas como lo promocionan en su página. Me tuve que cambiar de hotel

The bad: The facilities are old and very cluttered with a lot of different items, which seem they havent not been dusted in years. Towels are extremely old and have stains I dont think any wash can take off. No small or face towel is provided. There was a pipe in the bathroom which kept leaking water on top of the toilet. Yogurt in the breakfast buffet was spoiled and acid, and the eggs had a grey color to them which didnt give me confidence to consume. The windows didnt shut down entirely, and though I usually wouldnt have a problem with that, being there were ladies on the street laughing and screaming the whole night I had to turn the TV on to mitigate the noise. The Wifi signal in the room was weak and would constantly get disconnected, and was unexistant in the buffet area. The good: The staff was very nice during the stay. Wifi signal was strong in the lobby area.

There was a few things that I don’t like

The Hotel was ok, staff was nice but it felt very unsafe around the area over night. Breakfast was very limited but ok. Overall it was barely ok, I wouldn’t stay again

They don't clean your restroom during your stay.you have to ask for clean towels. they do not change your sheets during your stay. My stay was 6 days.

clean but condition/facilities a bit old. ok for the price. staff very helpful

Walking distance to the angel monument

Good option and great location. Wifi in the room not good

Super comodo, muy seguro y el personal muy atento. La cama y las sabanas super limpias y comodas.

Nice staff all around, hotel is good bud can hear traffic etc in front of hotel at night.