8.6
Very Good
From 141 reviews
Cleanliness

9.0

Room Comfort

8.8

Service and Facilites

8.8

Traveler Reviews The Cross Keys

Number of reviews per page
20
40
Top reviews
Lesley
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

A return visit to this lovely old Inn. A different and larger room with a very comfortable bed, decent sized shower unit and good complimentary tray and toiletries. Great choices for breakfast and the evening menu was also varied with 'specials' evenings. Friendly and welcoming. Pretty town to explore with good architecture. Car parking a short walk but not extortionate. Have MiPark as your app so no need to get up before 8 am to feed the parking meter. Excellent value
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Barry
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Room clean & comfortable. Had problem with tea & coffee facilities but soon sort by evening staff. Lovely room in front of hotel.Good evening meal& breakfast in morning.Nothing to much problem.
Melvyn
icon-Business
Business
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Excellent all over. Fabulous food Fabulous room Spot on.
Nigel
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Nice welcome by friendly team member. Imaginatively restored historic pub with a lovely room with a comfy bed, well furnished with a claw bath. Generous breakfast served by an equally friendly server. So enjoyed our stay. The town has a lot to offer with lovely buildings and shops. Quite a find.
martin
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Everything was great. The place was built in 1569, so don't expect air cond but the place is great. Park in Swan meadows car park and walk up the lane. Parking cheap, and machines easy to use (no dumb apps that don't work). The single thing that let it down was poor wifi... not the signal, but the free service being offered by some third party that mines your data, and is chronically bad a t connections, they vanish, then won't connect, then keep restarting. All our 4 devices were a pain to connect to it. Get a dedicated decent service, this one does you a real disservice. Please note though, that the staff were great, the place fab if you're looking for authentic olde UK. The brekky was great... choosing off menu was no trouble for them... Thx , but really... sort the wifi !!
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Karen
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Fabulous stay , friendly staff , nothing was too much trouble. Food was beautiful at reasonable prices. Room was warm and very comfortable bed. Facilities good , the only thing that would improve is maybe a little redecoration , not to take the originality out of this historic building but just to freshen up a bit and a mirror on the wall under the television for ease when styling hair etc whilst sat at the desk. This would not stop us staying again though - perfect stay
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ROBERT
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Great 1 nighter Very quirky pub hotel with bags of character
Verified traveler
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Friends and Family
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Amazing and great value lunch, a fabulous breakfast, staff were all lovely and helpful, car park not on site but this was not a problem as the nearest is a few minutes walk away and not too expensive ( download the app for ease) free WiFi and a comfortable bed with a lovely room.
David
icon-Business
Business
6.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Very old hotel, room was ok, bed really comfortable, very small TV, hot water for the sink took ages to come through. My room was at the front of the hotel very noisy with the traffic and people and the road sweeper at 6am. Food was average, no fish & chips as the fish was defrosting 😂, only had all day to sort that, had the burger and asked without sauce and came with sauce. Finally, chargeable car park which is a 5 minute walk away.
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STACEY
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

We loved Saffron Walden, the hotel location and staff. We will definitely return.
Loraine
icon-Leisure
Leisure
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

We got a room for us and our English friends. We loved it. The restaurant was great. That night we all had the carvery, I was impressed, for English food it was good. We stayed in room 9. I’ve been married 40-years, and that was the most fun, funky room, we loved. How often do you sleep in a room from 1569?
Penny
6.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

I wish
Kerry
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Very nice and comfortable
Philip
icon-Business Family
Business Family
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Does the job. Beds are nice. A little dated buts it’s not an issue.
Ian
icon-Business
Business
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

It was really good. Stayed for a couple of weeks on business. Rooms were comfortable, staff were very friendly, WiFi worked great and the food was really good.
Terry
10.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

A fantastic property in the heart of Saffron Walden with bags of charactrr and friendly staff.
Brian
10.0
/10
Reviewed 38 week(s) ago

Hotels.com verified review

Extremely nice hotel with a lot of character. One of our top hotels in our 30 trip to England
John
6.0
/10
Reviewed 41 week(s) ago

Hotels.com verified review

Intermittent low level electronic hum for the first part of the night. Mattress too soft. Not sure I like having the toilet inside the room inside a cubicle without good ventilation.
Jacqueline
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Very historic place which dates back to the 1500's . The character of the property has been largely kept, this does include sloping floor in the bedroom.
John
2.0
/10
Reviewed 55 week(s) ago

Hotels.com verified review

No heating no food service at 20.30 but said 9 bar closed early so no drinks at 22.30 shocking rude bar staff (not interested bad attitude)
Number of reviews per page
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