Very small and dark room. So small that we couldn't move around. The closet was 1m³, so tiny. We couldn't open the curtains because the room was next to another building with no privacy. We asked for a room with a view and got that one. Other rooms seemed to have the same horrible view. Breakfast was bad, not very tasty. The coffee machine was broken, then fixed but made horrible coffee, very watery and extremely sweet cappuccino. We never got any help from the staff with our luggage. We had to pay extra for the parking. We are usually not picky about hotels, but this experience was very subpar.