Overall Ratings & Reviews Holiday Inn Express & Suites CARTERSVILLE by IHG, an IHG Hotel

Staff were so friendly. The breakfast was delicious & nice variety. We will return! Thanks

Great hotel

This hotel was very comfortable. Customer service was great. The hotel and rooms smelled clean. Sanitizer was accessible on all floors.

Elevator waa broken. Had to walk upnro my room.

Very nice

Good

We arrived late after a long drive and missed our turn to this location as it isn't marked well and there are businesses in front of the hotel. Check in was almost effortless once we arrived as the desk staff got us checked in quickly with no issues. The room was clean, well stocked and the beds were very comfortable. Loved everything about the room. Breakfast wasn't great. No bacon (portrayed in the pictures), the biscuits and gravy were just bad and the juices were extremely watered down in that they had the right coloring, but no taste at all. That surprised us. Checkout was as smooth as checkin. There is a good, clean convenience store/gas station across the road and you are just yards away from I-75.

good

Good staff

Property appears newer in age. Nice

This hotel was much nicer than I had anticipated! We booked it specifically for the indoor pool which was out of service but the staff were friendly and our room was huge! I was pleasantly surprised. It was super clean as well. My kid wants to stay here again if we end up back in the area! I'd highly recommend staying here!

Water in bathroom was rusty at night. Was okay for morning shower.

Very convenient to I75. Very clean and updated. Breakfast was awesome.

Clean and in a good location right off the interstate

Excellent

Great service, good breakfast, spacious, comfortable and clean rooms. What’s not to love? Would happily stay again.

I like that holiday inn Express is a brand we can always depend to be at the same standard as every other location

Great stay! Met all of our expectations in terms of comfort, location, and price. Complimentary breakfast was great too!

Beds were hard but outside of that the property is very nice and clean. Large room and ba

Helpful staff, clean rooms, well-maintained, good breakfast. No problems at all.