The room is quite clean and spacious. They provide towel, sandals, soap, shampoo, tissue, water heater and big mirror too. You can ask for laundry services too. Many food stall around, there ' s also bar, ATM, and you can walk to Hoan Kiem Lake around 8-10min. What they need to upgrade is their staff quality. He can't speak english at all. So we need to use translate app at all times. And also they don't have elevator. So I need to walk up the stairs to 4th floor.