Overall Ratings & Reviews Clarks INN Suite Gwalior

Staff was very courteous and helpful. Room was a bit smaller than expected.

Attentive staff! Enjoyed the restaurant and manager’s specialty cocktail

The service was very good but the room bedsheet was not clean. I had to call reception to highlight it and after that they changed the sheet and pillow covers again

Great stay. The hotel is well maintained and clean. The staff is very professional. Breakfast is sumptuous and tasty.

Location is excellent. Although overall was ok but found that the staff was struggling to maintain their performance.

It is a nicely maintained property. Staff was truly welcoming.

It was a decent experience. The entire staff were really polite and prompt with their service. Full points to them. The breakfast was also pretty nice. The room was spacious and neatly laid out. The bed was quite comfortable and the air conditioning was good too. There were a couple of nagging issue though. Firstly, the toilet had a peculiar odour all throughout our stay and then there was no warm water after 11pm. Upon asking the reception, we were told that they shut the boiler in the night. So, there wasn't any 24 hour running hot water supply. Even in the mornings the water was just about tepid.

Clark’s inn suites is a comparatively new property. The shower is most powerful I have found in 4 and 5 star property across India. The spa is excellent. We did not use swimming pool but had meal in restaurant in the evening which was delicious.

The location of the hotel is fairly central. The check-in for me took more than 30 mins, they also did not have my updated reservations. The Rooms are very small for the price they charge. The place although done up well, the bathroom was stinking and every time somebody flushed I could hear it in the room! Wi-fi was poor and slow

It was a very pleasing stay. right from the staff outside the hotel to the reception to the house keeping, the staff were very friendly and efficient. Both the check in and the check out were completed without any fuss. When we got to the hotel, on a hot summer afternoon, we were very promptly greeted with a soothing and refreshing cold towel and a glass of coke. Most impressed! The extra bed we had asked for was ready by the time we returned to the hotel in the night. The breakfast the next morning was tasteful and I remember we had ordered two cappucinos and the server took the trouble of going outside the restaurant to the cafe and serving it to us piping hot. We were extremely pleased about our stay.

Simple relaxing stay. Good service great helping staff. Clean rooms and quick response to queries. One challenge rooms are smaller for price you pay.

I stayed here for 04 nights. The hotel is new. The rooms and everything else is neat and tidy. Service is good. Staff is excellent.I enjoyed the stay. The food served is delicious (Indian), though the 'variety' has scope of improvement. The breakfast can become much more sumptuous, scrumptious and lavish. Perhaps a shade costlier for the town that it is in.

Très bien situé , personnel très aimable , excellent rapport qualité prox