We were so tired of our tour and book a stay here at around 4pm. We were at the lobby and they had us waited for an hour just because they cannot contact their officer in charge to confirm our booking. We showed them our receipt and they were still hesitant and still insist for their internal confirmation. We were getting ballistic at that time because we wanted a good rest, want to take a shower have dinner and a peaceful rest. But no, because of this inconvenience we were tired that we are unable to have good food. Seriously this is the first time I experience such unsatisfactory service. I'll be back in Coron couple of months from now, though the location and room is good, but I am certainly reconsidering booking here again,