The apartment was in a nice, central location. The neighborhood is fine. You can basically find anything you need nearby. It wasn't the most luxurious accommodation, but it was fine. We weren't that impressed with the customer service. There wasn't anyone on site to greet us, which might have still been okay, but we actually had to wait 30 minutes for someone to come and let us in. I called the phone number upon arrival. I was told someone would be "right there." After 10 minutes, I called the number back and the same guy told me that it would be another 20 minutes. When I asked him, "So, I'm supposed to just sit here for 20 minutes?" his attitude was like, "Sure...!" He didn't even say he was sorry! The lady who finally came and let us in was very nice, but she gave us two sets of keys, one of which didn't work (mine). So I went downstairs with my 3 kids to bring the rest of our luggage up, and we couldn't get back in. I had to phone my wife and have her come down to let us in! The room was comfortable, but we weren't impressed with the cleanliness. Nothing was out-and-out filthy, but the room seemed to need a thorough cleaning. If you have cats, you can clean out the litter box, but after a while, you just need to change it. It was like that. We felt like the whole room needed a makeover, or something to inject a sense of newness to it. This is no reflection on the cleaning crew, who were nice to us. I'd say the the room needs a remodel or at least a very thorough cleaning!