Air conditioning in the room was extremely loud and barely cool.

We usually choose the business room, it has a generous amount of space, and suits us quite well. Very close to nearby shopping. Breakfast fruit could be fresher.

I love this hotel. Across the street there’s a nice shopping center, you can find everything you need, excellent restaurants, supermarket, pharmacy and great stores. I have been staying at least 6 times and I definitely recommend it.

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Great location and the staff were very helpful.

The hotel is quite good. The mini-split (AC) unit in the room was abnormally loud, but if you like white noise to sleep, you may like it. I did

very good and friendly service

Clean hotel and stuff can speak English. Very helpful for me.

Very good hotel with a good restaurant and very good breakfast and dinner buffets. Only complaint is sometimes there is no buffet or the restaurant isn't open depending on the number of guests staying at the hotel. There is however 24/7 room service available.

Nice location

The rooms need some refreshing

Stayed here for 9 days for a family visit. We booked the business suite which I’m glad we did given the duration. The business suite is the biggest room in the hotel and is well laid out and offers commanding views across the valley. I would not recommend this room for any more than 2 people. The house keeping was reliable, cleaning the room daily (although one day they missed our room and we had to call the front desk to request they come do it at 3pm, which they do with little fuss). There is no pool at this hotel, which is unfortunate, however there is a VERY modest gym on the first floor. The big drawcard for this hotel is its proximity to ParkShopping São Caetano, with all of its bars, cinemas, shops and restaurants.

Right across the street from a brand new mall in a very safe neighborhood. A heated pool would have been nice but other than that it was a great hotel.

Breakfast is not good and the Wi-Fi won’t work at all.

Expensive for the overall experience.

Excelente localizacion, mal servicio, limpieza es cuando la pidas y si quieren y pueden llegar. El valet parking rompio el cristal del carro y no se hizo responsable de la situacion.

Vv

Very pleasant hotel. Clean and comfortable room. Friendly staff, efficient service, and good food options. The only downsides would be paid parking and paid early checkin. Great experience overall.

The hotel is very clean and comfortable.

The hotel is well organized and clean