We had an issue at the start — no air conditioning in the room — but this was satisfactorily resolved. I will come back. A good option vs other overpriced boutique hotels.

It was a very okay stay. I loved the service and attentiveness of staff, however everything else was lacking. The conditions of the room were sub par- it felt very humid and made it difficult to sleep. We were first put in a accesible room in which the bathroom door didn't close. We were then moved to a different room in which the temperature was set to 65 yet it was too humid to sleep.

Very nicely

The staff! I could not be more happy with my stay.

Old rooms

The overall experience from the moment we arrived till the moment we left was excellent. Customer service was great and the room was beautiful, clean and very comfortable

Perfect in every way!

Best hotel ever

Although we stayed in a busy season (new years) and prices spiked as expected it was not worth the whopping price of 9k, the staff made the experience better!

The room was spacious and clean. The location was perfect. But the stars of my trip were the staff. They were so accommodating and kind. They booked my tour for me. They arranged transportation to and from airport. They even went to the pharmacy for me when I was injured. They left little treats in the room daily: hair tie, fruit, champagne, bath salts for NYE tradition, desserts. I will only stay there when I visit Rio.

Amazing service boutique experience ! Loved it

Everything about the hotel is absolutely perfect. Great view, clean and spacious room plus rooftop pool and beach amenities were great.

This resort is spectacular! The rooftop pool, restaurant and the service are top notch.

Love this hotel! Very clean, nice and high quality. The staff just makes the experience even better! Everyone is so welcoming and helpful. To mention a few names of the people that helped me this stay on a daily basis: Rilary (at the front desk, she’s the best, give her a raise and a bonus); Ferreira, Lorenzo, Samuel, Amanda & Everton (at the rooftop, they served me on the daily, even had my preferences memorized, great service); Taisa, Elisa, & Mariana(at the spa, always so warm and helpful); and lastly Giselle (best masseuse in the house)! 10/10 recommend!

Room was smelly, bar staff unfriendly and elevator dropped to -2 which is messy storage space. Overall staff were professional and the hotel has potential to be greate if some details are dealt with.

Beautifull view and excellent service

Smart hotel, awesome Copacabana views. Some room for improvement as some things look a bit dated (air conditioning for example). At this price point would expect a bit more.

Beautiful room, comfy bed, huge bathroom and great location with amazing views. Gorgeous roof terrace and pool. Staff were really friendly and helpful. The havania’s were a lovely touch along with the tasty treats every evening,

Super hotel, great location, superb staff and great infra. Highly suitable for business and leisure travel.

Rome was amazingly clean and well appointed.